Cause: It can be a configuration problem related to files types in the Windows Explorer
Symptoms:
Solution: SUMMARY
This article describe about a scenario where hyperlinks in the e-mail messages do not work in Outlook or Outlook Express
To solve this error, try these steps:
Click Start and Click on Control Panel.
Open Add or Remove Programs.
Now select the Set Program Access and Defaults in the left-hand side of the window.
Next, select Custom and then select Internet Explorer as the default web browser.
Click OK.
If this does not fix the problem, continue with:
Open up the Windows Explorer.
In the Tools menu, select Folder Options…
In the Folder Options dialog box, select the File Types tab.
In the Registered file types list, look up the Extension 'URL'.
In the Details for 'URL' extension group, make sure that 'Opens with:' is followed by your default browser, e.g. 'Internet Explorer'. If not, click the Change button and select the internet application in the Open With dialog box.
If this does not fix the problem, continue with:
Click the Advanced button.
In the Edit File Type dialog box that appears, select the open entry under Actions:
Next, check if your settings match the ones in the screenshot below. If not, change them accordingly.
Click OK twice and then click Close.
Note: If still issue is not resolved then once again follow the steps from step number 6 to 13 and do the following:
kindly match the settings as per the screenshot given below.
Click OK twice and then click Close.
Wednesday, March 31, 2010
Unable to open Microsoft Outlook 2007
To resolve the problem follow the steps below:
Click Start and then Run, type taskmgr.exe and then click Ok.
In the TaskManager click on Processes tab.
Locate Outlook.exe process in the list.
Right-click and then select End process.
Close Task Manager.
Launch Microsoft Outlook 2007 again. You may be able to launch the program.
Click Start and then Run, type taskmgr.exe and then click Ok.
In the TaskManager click on Processes tab.
Locate Outlook.exe process in the list.
Right-click and then select End process.
Close Task Manager.
Launch Microsoft Outlook 2007 again. You may be able to launch the program.
You receive a registry for extension error message when you start MS Outlook 2003
Error: You receive a registry for extension error message when you start Outlook 2003
Cause: The following can be the possible cause:
This issue may occur because of a damaged Exchange Extensions string value in the registry.
Solution: SUMMARY
This article describes about an error message in MS Outolook 2003.
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Quit Outlook 2003.
Click Start and then click Run
Type regedit and then press Enter
Locate the following registry key:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftExchangeClientExtensions
Right click Exchange Extensions, and then click Modify.
Delete the value that is in the Value data box, and then type the following value in the Value data box:
4.0;emsuix32.dll;7;011111111111110;1111011100
Click OK to close the Edit String dialog box.
Close the Registry Editor
Restart the Computer
Try to access MS Outlook 2003
Cause: The following can be the possible cause:
This issue may occur because of a damaged Exchange Extensions string value in the registry.
Solution: SUMMARY
This article describes about an error message in MS Outolook 2003.
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Quit Outlook 2003.
Click Start and then click Run
Type regedit and then press Enter
Locate the following registry key:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftExchangeClientExtensions
Right click Exchange Extensions, and then click Modify.
Delete the value that is in the Value data box, and then type the following value in the Value data box:
4.0;emsuix32.dll;7;011111111111110;1111011100
Click OK to close the Edit String dialog box.
Close the Registry Editor
Restart the Computer
Try to access MS Outlook 2003
Error: Crypt32.dll is incompatible with Microsoft Office Outlook after upgrading to Outlook2007
Error: The file Crypt32.dll is incompatible with Microsoft Office Outlook. Install again
Solution: SUMMARY
After upgrading to Office 2007 and attempting to open Outlook, You may receive an error stating the 'CRYPT32.dll is incompatible with MS Outlook. Install again.'
Note Re-installing will not help
Follow these steps to resolve the issue
Open c:\program files\Microsoft Office\Office 12\
Locate outlook.exe
Right click on Outlook.exe and click on properties
Click on Compatibility tab
Uncheck the box run in compatibilty mode
Click OK
Restart Outlook.
Solution: SUMMARY
After upgrading to Office 2007 and attempting to open Outlook, You may receive an error stating the 'CRYPT32.dll is incompatible with MS Outlook. Install again.'
Note Re-installing will not help
Follow these steps to resolve the issue
Open c:\program files\Microsoft Office\Office 12\
Locate outlook.exe
Right click on Outlook.exe and click on properties
Click on Compatibility tab
Uncheck the box run in compatibilty mode
Click OK
Restart Outlook.
Error: Crypt32.dll is incompatible with Microsoft Office Outlook after upgrading to Outlook2007
Error: The file Crypt32.dll is incompatible with Microsoft Office Outlook. Install again
Solution: SUMMARY
After upgrading to Office 2007 and attempting to open Outlook, You may receive an error stating the 'CRYPT32.dll is incompatible with MS Outlook. Install again.'
Note Re-installing will not help
Follow these steps to resolve the issue
Open c:\program files\Microsoft Office\Office 12\
Locate outlook.exe
Right click on Outlook.exe and click on properties
Click on Compatibility tab
Uncheck the box run in compatibilty mode
Click OK
Restart Outlook.
Solution: SUMMARY
After upgrading to Office 2007 and attempting to open Outlook, You may receive an error stating the 'CRYPT32.dll is incompatible with MS Outlook. Install again.'
Note Re-installing will not help
Follow these steps to resolve the issue
Open c:\program files\Microsoft Office\Office 12\
Locate outlook.exe
Right click on Outlook.exe and click on properties
Click on Compatibility tab
Uncheck the box run in compatibilty mode
Click OK
Restart Outlook.
Error: Unable to start Microsoft Outlook and open saved message (.msg) file in outlook
Error: Cannot Start Microsoft Outlook
Cause: This error occurs because (.msg) format is not the default format for Outlook 2003, Outlook 2007
Solution: SUMMARY
This article describes the procedure to fix the error where .msg format file is not opened. Turn off the Unicode Message Format as the default format for e-mail messages. To do this, follow these steps:
Open Microsoft Outlook
Go to Tools menu then click Options
Go to Other tab then click Advanced Options
Uncheck 'Use Unicode Message Format when saving messages' check box
Click OK twice
Restart Outlook 2003 or Outlook 2007
Cause: This error occurs because (.msg) format is not the default format for Outlook 2003, Outlook 2007
Solution: SUMMARY
This article describes the procedure to fix the error where .msg format file is not opened. Turn off the Unicode Message Format as the default format for e-mail messages. To do this, follow these steps:
Open Microsoft Outlook
Go to Tools menu then click Options
Go to Other tab then click Advanced Options
Uncheck 'Use Unicode Message Format when saving messages' check box
Click OK twice
Restart Outlook 2003 or Outlook 2007
Font Cache Error (0x8007000E, 183) When You Start Outlook Express
Error: Outlook Express could not be started because MSOE.DLL could not be initialized. Outlook Express may not be installed correctly
Cause: File versions or libraries in the Windows Registry are incorrect or damaged.
Solution: SYMPTOMS
When you start Outlook Express, you receive the following error message
Outlook Express could not be started. The application was unable to create the font cache object. Your computer may be out of memory or your hard disk is full. Contact Microsoft for further assistance. (0x8007000E, 183)
followed by
Outlook Express could not be started because MSOE.DLL could not be initialized. Outlook Express may not be installed correctly.
To resolve this issue, remove Outlook Express, delete the Outlook Express information in the Registry key for Active Setup, and then reinstall Outlook Express.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
Remove Outlook Express
Use the following steps based upon your installation type.
If you have updated Internet Explorer and Outlook Express from their original versions, use the following steps to remove Outlook Express: 1. Close all running applications. Click Start, point to Settings, and then click Control Panel.
2. In Control Panel, double-click the Add/Remove Programs icon.
3. Click the Install/Uninstall tab, click Microsoft Outlook Express 5, and then click Add/Remove.
4. Outlook Express will be uninstalled. Click OK to close the Add/Remove Programs window, and then close Control Panel.
Edit the Active Setup information in the Windows Registry
1. Click Start, point to Run, and then type regedit to start Registry Editor.
2. In Registry Editor, locate the following key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
3. Click the {44BBA840-CC51-11CF-AAFA-00AA00B6015C} key, and then click Export Registry File on the Registry menu.
4. Pick a location to save the file by using the Save In box, and then type a name for the file in the File name field. Click Save.
5. When the file is saved, return to the {44BBA840-CC51-11CF-AAFA-00AA00B6015C} key, and press the DELETE key on your keyboard. Confirm that you want to delete the key, and then close Registry Editor.
Reinstall Outlook Express
If you have updated Internet Explorer and Outlook Express from their original versions, use the following steps to reinstall Outlook Express: 1. Click Start, point to Settings and then click Control Panel.
2. Double-click the Add/Remove Programs icon.
3. Click the Install/Uninstall tab, click Microsoft Internet Explorer 5.x and Internet Tools (the 5.x represents the version you have installed), and then click Add/Remove.
4. The Setup Wizard starts, and you are prompted with a choice of actions. Click Add a component, and then click OK
5. The Component Options window opens, and you see a list of check boxes. Click to select the Outlook Express check box, and then click Next.
6. Outlook Express is reinstalled. You may be prompted to restart your computer. When the operation is complete, open Outlook Express.
Cause: File versions or libraries in the Windows Registry are incorrect or damaged.
Solution: SYMPTOMS
When you start Outlook Express, you receive the following error message
Outlook Express could not be started. The application was unable to create the font cache object. Your computer may be out of memory or your hard disk is full. Contact Microsoft for further assistance. (0x8007000E, 183)
followed by
Outlook Express could not be started because MSOE.DLL could not be initialized. Outlook Express may not be installed correctly.
To resolve this issue, remove Outlook Express, delete the Outlook Express information in the Registry key for Active Setup, and then reinstall Outlook Express.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
Remove Outlook Express
Use the following steps based upon your installation type.
If you have updated Internet Explorer and Outlook Express from their original versions, use the following steps to remove Outlook Express: 1. Close all running applications. Click Start, point to Settings, and then click Control Panel.
2. In Control Panel, double-click the Add/Remove Programs icon.
3. Click the Install/Uninstall tab, click Microsoft Outlook Express 5, and then click Add/Remove.
4. Outlook Express will be uninstalled. Click OK to close the Add/Remove Programs window, and then close Control Panel.
Edit the Active Setup information in the Windows Registry
1. Click Start, point to Run, and then type regedit to start Registry Editor.
2. In Registry Editor, locate the following key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
3. Click the {44BBA840-CC51-11CF-AAFA-00AA00B6015C} key, and then click Export Registry File on the Registry menu.
4. Pick a location to save the file by using the Save In box, and then type a name for the file in the File name field. Click Save.
5. When the file is saved, return to the {44BBA840-CC51-11CF-AAFA-00AA00B6015C} key, and press the DELETE key on your keyboard. Confirm that you want to delete the key, and then close Registry Editor.
Reinstall Outlook Express
If you have updated Internet Explorer and Outlook Express from their original versions, use the following steps to reinstall Outlook Express: 1. Click Start, point to Settings and then click Control Panel.
2. Double-click the Add/Remove Programs icon.
3. Click the Install/Uninstall tab, click Microsoft Internet Explorer 5.x and Internet Tools (the 5.x represents the version you have installed), and then click Add/Remove.
4. The Setup Wizard starts, and you are prompted with a choice of actions. Click Add a component, and then click OK
5. The Component Options window opens, and you see a list of check boxes. Click to select the Outlook Express check box, and then click Next.
6. Outlook Express is reinstalled. You may be prompted to restart your computer. When the operation is complete, open Outlook Express.
Error: Unable to open Outlook, no profile has been created or list of profiles cannot be loaded
Error: Unable to open Outlook, no profile has been created or list of profiles cannot be loaded
Cause: This issue may occur on a computer that is running Microsoft Windows XP when the Outlook.exe file was configured to open with the Windows program compatibility mode setting
Solution: SUMMARY
This article describes about the following errors in Outlook:
Unable to open Outlook
No profile has been created
List of profiles cannot be loaded
Method 1
Locate Outlook.exe
For Outlook 2007- C:\Program Files\Microsoft Office\Office12
For Outlook 2003- C:\Program Files\Microsoft Office\Office 11
For Outlook 2002- C:\Program Files\Microsoft Office\Office 10
For Outlook 2000- C:\Program Files\Microsoft Office\Office 9
Right click Outlook.exe and then click Properties
Click Compatibility tab and uncheck Run this Program in Compatibility Mode
Click Ok
Try to open Outlook
Method 2
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Click Start and then click Run
Type Regedit and then click Ok
Locate the key:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
Delete the Profiles key under the Windows Messaging (Subsystem) key
Close the Registry Editor
Restart the Computer
Cause: This issue may occur on a computer that is running Microsoft Windows XP when the Outlook.exe file was configured to open with the Windows program compatibility mode setting
Solution: SUMMARY
This article describes about the following errors in Outlook:
Unable to open Outlook
No profile has been created
List of profiles cannot be loaded
Method 1
Locate Outlook.exe
For Outlook 2007- C:\Program Files\Microsoft Office\Office12
For Outlook 2003- C:\Program Files\Microsoft Office\Office 11
For Outlook 2002- C:\Program Files\Microsoft Office\Office 10
For Outlook 2000- C:\Program Files\Microsoft Office\Office 9
Right click Outlook.exe and then click Properties
Click Compatibility tab and uncheck Run this Program in Compatibility Mode
Click Ok
Try to open Outlook
Method 2
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Click Start and then click Run
Type Regedit and then click Ok
Locate the key:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
Delete the Profiles key under the Windows Messaging (Subsystem) key
Close the Registry Editor
Restart the Computer
Error: Windows cannot start Microsoft Office Outlook
Click Start and then click Run
Type Outlook.exe /resetnavpane and then press Enter
Try to open Outlook application
Type Outlook.exe /resetnavpane and then press Enter
Try to open Outlook application
Error message when you try to start Outlook 2003: MAPI32.DLL is corrupt or the wrong version
Error: Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version.
Cause: This issue may occur if you install and then uninstall Microsoft Office Outlook 2007 Beta 2 on a computer that has Outlook 2003 installed. When you uninstall Outlook 2007 Beta 2 version, the Outlook 2007 Beta 2 version of the MSMapi32.dll file is not removed from the following folder on your computer:
C:\Program Files\Common Files\System\Msmapi\LocaleID
Note Different Locale ID for different languages appears in LocaleID. For example, 1033 is for English - the United States. For more information about these techniques, visit the following MSDN Web site:
http://msdn2.microsoft.com/en-us/library/0h88fahh.aspx
Solution: SUMMARY
When you try to start Microsoft Office Outlook 2003, the program does not start. Additionally, you receive the following error message:
Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook.
To resolve this issue, follow these steps:
Start Windows Explorer.
Locate and then open the following folder on your computer:
C:\Program Files\Common Files\System\Msmapi\1033
Right-click the MSMapi32.dll file, and then click Rename.
Note: The file (Msmapi32.dll) that you are renaming differs from the file (Mapi32.dll) that is mentioned in the error message.
Type Msmapi32.old, and then press ENTER to rename the file.
Start Outlook 2003.
Note When you start Outlook 2003, the program will repair itself.
Cause: This issue may occur if you install and then uninstall Microsoft Office Outlook 2007 Beta 2 on a computer that has Outlook 2003 installed. When you uninstall Outlook 2007 Beta 2 version, the Outlook 2007 Beta 2 version of the MSMapi32.dll file is not removed from the following folder on your computer:
C:\Program Files\Common Files\System\Msmapi\LocaleID
Note Different Locale ID for different languages appears in LocaleID. For example, 1033 is for English - the United States. For more information about these techniques, visit the following MSDN Web site:
http://msdn2.microsoft.com/en-us/library/0h88fahh.aspx
Solution: SUMMARY
When you try to start Microsoft Office Outlook 2003, the program does not start. Additionally, you receive the following error message:
Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook.
To resolve this issue, follow these steps:
Start Windows Explorer.
Locate and then open the following folder on your computer:
C:\Program Files\Common Files\System\Msmapi\1033
Right-click the MSMapi32.dll file, and then click Rename.
Note: The file (Msmapi32.dll) that you are renaming differs from the file (Mapi32.dll) that is mentioned in the error message.
Type Msmapi32.old, and then press ENTER to rename the file.
Start Outlook 2003.
Note When you start Outlook 2003, the program will repair itself.
You receive error messages when you start Outlook and send mails in Outlook 2000
Error: Outlook caused an invalid page fault in module MSo9.dll at memory address
Cause: This problem can occur because the file Mso9.dll, common to all Microsoft Office 2000 programs, may be damaged or missing.
Solution: SYMPTOMS
When you attempt to start Microsoft Outlook, you may receive the following error message and Outlook may fail to start:
Outlook caused an invalid page fault in module MSo9.dll at
-or-
When you try to send e-mail, you may receive the following error message:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click Details , the following additional information is displayed:
Outlook caused an invalid page fault in module Mso9.dll at
When you attempt to start Outlook, you may receive the following error message and Outlook may fail to start:
Outlook caused an invalid page fault in module MSo9.dll at
-or-
Outlook has caused an error in MSO9.DLL
RESOLUTION
To resolve this problem, rename both the Outcmd.dat and Mso9.dll files, and then use the Add/Remove Programs tool to repair Outlook.
To Rename the Outcmd.dat File
1.
Windows 95 and Windows 98:
Click Start , point to Find , and click Files or Folders.
Windows Millennium Edition:
Click Start , point to Search , and then click For Files or Folders.
2.
Windows 95 and Windows 98:
In the Named box, type Outcmd.dat;views.dat , and then ensure that the entire hard disk is being searched. To do so, click My Computer in the Look In list, click Include Subfolders option, and then click Find Now .
Windows Millennium Edition:
In the Search for files for folders named box, type Outcmd.dat;views.dat , and then ensure that the entire hard disk drive is being searched. To do so, click My Computer in the Look In list, and then click Search Now .
3.
Right-click the file, and then click Rename .
4.
Rename the file by changing its file name extension to .old , and then press ENTER.
5.
Close the Find Files dialog box.
To Rename the Mso9.dll file
1.
Windows 95 and Windows 98:
Click Start , point to Find , and click Files or Folders.
Windows Millennium Edition:
Click Start , point to Search , and then click For Files or Folders.
2.
Windows 95 and Windows 98:
In the Named box, type Mso9.dll , and then ensure that the entire hard disk is being searched. To do so, click My Computer in the Look In list, click the Include Subfolders option, and then click Find Now .
Windows Millennium Edition:
In the Search for files for folders named box, type Mso9.dll , and then ensure that the entire hard disk is being searched. To do so, click My Computer in the Look In list, and then click Search Now .
3.
Right-click the file, and then click Rename .
4.
Rename the file by changing its file name extension to .old , and then press ENTER.
5.
Close the Find Files dialog box.
To Repair Outlook
1.
Click Start , point to Settings , and then click Control Panel .
2.
In Control Panel, double-click the Add/Remove Programs icon.
3.
In the list of installed programs, click to select either Microsoft Outlook or Microsoft Office , depending on how you installed Outlook.
4.
Click Add/Remove .
5.
After Setup begins, click Repair Office .
6.
Click Repair errors in my Office 2000 installation, and then click Finish .
The repair process may take several minutes while Office Setup repairs any damaged or missing files. If you receive a prompt to restart your computer, click Yes .
Cause: This problem can occur because the file Mso9.dll, common to all Microsoft Office 2000 programs, may be damaged or missing.
Solution: SYMPTOMS
When you attempt to start Microsoft Outlook, you may receive the following error message and Outlook may fail to start:
Outlook caused an invalid page fault in module MSo9.dll at
-or-
When you try to send e-mail, you may receive the following error message:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click Details , the following additional information is displayed:
Outlook caused an invalid page fault in module Mso9.dll at
When you attempt to start Outlook, you may receive the following error message and Outlook may fail to start:
Outlook caused an invalid page fault in module MSo9.dll at
-or-
Outlook has caused an error in MSO9.DLL
RESOLUTION
To resolve this problem, rename both the Outcmd.dat and Mso9.dll files, and then use the Add/Remove Programs tool to repair Outlook.
To Rename the Outcmd.dat File
1.
Windows 95 and Windows 98:
Click Start , point to Find , and click Files or Folders.
Windows Millennium Edition:
Click Start , point to Search , and then click For Files or Folders.
2.
Windows 95 and Windows 98:
In the Named box, type Outcmd.dat;views.dat , and then ensure that the entire hard disk is being searched. To do so, click My Computer in the Look In list, click Include Subfolders option, and then click Find Now .
Windows Millennium Edition:
In the Search for files for folders named box, type Outcmd.dat;views.dat , and then ensure that the entire hard disk drive is being searched. To do so, click My Computer in the Look In list, and then click Search Now .
3.
Right-click the file, and then click Rename .
4.
Rename the file by changing its file name extension to .old , and then press ENTER.
5.
Close the Find Files dialog box.
To Rename the Mso9.dll file
1.
Windows 95 and Windows 98:
Click Start , point to Find , and click Files or Folders.
Windows Millennium Edition:
Click Start , point to Search , and then click For Files or Folders.
2.
Windows 95 and Windows 98:
In the Named box, type Mso9.dll , and then ensure that the entire hard disk is being searched. To do so, click My Computer in the Look In list, click the Include Subfolders option, and then click Find Now .
Windows Millennium Edition:
In the Search for files for folders named box, type Mso9.dll , and then ensure that the entire hard disk is being searched. To do so, click My Computer in the Look In list, and then click Search Now .
3.
Right-click the file, and then click Rename .
4.
Rename the file by changing its file name extension to .old , and then press ENTER.
5.
Close the Find Files dialog box.
To Repair Outlook
1.
Click Start , point to Settings , and then click Control Panel .
2.
In Control Panel, double-click the Add/Remove Programs icon.
3.
In the list of installed programs, click to select either Microsoft Outlook or Microsoft Office , depending on how you installed Outlook.
4.
Click Add/Remove .
5.
After Setup begins, click Repair Office .
6.
Click Repair errors in my Office 2000 installation, and then click Finish .
The repair process may take several minutes while Office Setup repairs any damaged or missing files. If you receive a prompt to restart your computer, click Yes .
Error:MS Outlook requires Outlook Express 4 or greater, after upgrading to Vista in Outlook 2002
Error: Cannot start Microsoft Outlook. Outlook requires Outlook Express 4.01 or greater
Cause: Incorrect settings in the registry
Solution: SUMMARY
This article describes about an error MS Outlook requires Outlook Express 4 or greater, after upgrading to Vista in Outlook 2002.
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Click Start and then click Start Search
Type Regedit and then press Enter
Locate the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
On the right pane double click IsInstalled key and change the value to 1 from 0
Click Ok
Close the Registry Editor
Restart the Computer
Cause: Incorrect settings in the registry
Solution: SUMMARY
This article describes about an error MS Outlook requires Outlook Express 4 or greater, after upgrading to Vista in Outlook 2002.
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Click Start and then click Start Search
Type Regedit and then press Enter
Locate the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
On the right pane double click IsInstalled key and change the value to 1 from 0
Click Ok
Close the Registry Editor
Restart the Computer
Error:0X800C012E Outlook Express could not be started
Error: Outlook Express could not be started. It may not be installed correctly
Cause: Outlook Express could not be started. It may not be installed correctly. Once you click Ok, to the warning message it will display another error message stating Outlook Express Could Not Be Started Because MSOE.DLL Could Not Be Loaded.
This generally happens when DBX files attributes are changed to read only.
Solution: SUMMARY
This article describes about an error 0X800C012E in Outlook Express.
Click Start and then click Search
Click For Files and Folders
Click All Files and Folders
Select the drive C:
*. DBX in the search box and then click Search button
On the right side it will display the search result
Right click the DBX files and then click Properties
Uncheck Read Only box and then click Ok
Follow the process for all the DBX files listed in the search result window
Cause: Outlook Express could not be started. It may not be installed correctly. Once you click Ok, to the warning message it will display another error message stating Outlook Express Could Not Be Started Because MSOE.DLL Could Not Be Loaded.
This generally happens when DBX files attributes are changed to read only.
Solution: SUMMARY
This article describes about an error 0X800C012E in Outlook Express.
Click Start and then click Search
Click For Files and Folders
Click All Files and Folders
Select the drive C:
*. DBX in the search box and then click Search button
On the right side it will display the search result
Right click the DBX files and then click Properties
Uncheck Read Only box and then click Ok
Follow the process for all the DBX files listed in the search result window
Error: Outlook Express could not be started
Error: Outlook Express could not be started 0x80004005 183
Cause: When you try to open Outlook Express you might get the following message:
Outlook Express could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk is full. Contact Microsoft support for further assistance. (0x80004005, 183)
This issue occurs when Outlook is not able to access mails from DBX folder.
Outlook Express could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk is full. Contact Microsoft support for further assistance. (0x80004005, 183)
Note: In this scenario you need to rename the .DBX folder so before doing any troubleshooting you need to take the backup of the mails.
How to Backup of Microsoft Outlook Express
Close Outlook Express Application
Open My Computer
Open C: drive
Double click Documents and Settings folder
Double click Administrator folder
Double click Local Settings folder
Double click Application Data folder
Double click Identities folder
Look for {D190EE07-1887-4595-8F62-6253114299D2}folder and open it
Double click Microsoft folder
Double click Outlook Express folder
Rename Folder.dbx as old.folder.dbx
Restart the Outlook Express Application
Note: Once you restart Outlook Express Application it create a new folder named as folder.dbx, if user is not able to access the mails then import the mails from the backup.
Cause: When you try to open Outlook Express you might get the following message:
Outlook Express could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk is full. Contact Microsoft support for further assistance. (0x80004005, 183)
This issue occurs when Outlook is not able to access mails from DBX folder.
Outlook Express could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk is full. Contact Microsoft support for further assistance. (0x80004005, 183)
Note: In this scenario you need to rename the .DBX folder so before doing any troubleshooting you need to take the backup of the mails.
How to Backup of Microsoft Outlook Express
Close Outlook Express Application
Open My Computer
Open C: drive
Double click Documents and Settings folder
Double click Administrator folder
Double click Local Settings folder
Double click Application Data folder
Double click Identities folder
Look for {D190EE07-1887-4595-8F62-6253114299D2}folder and open it
Double click Microsoft folder
Double click Outlook Express folder
Rename Folder.dbx as old.folder.dbx
Restart the Outlook Express Application
Note: Once you restart Outlook Express Application it create a new folder named as folder.dbx, if user is not able to access the mails then import the mails from the backup.
Error: Cannot start microsoft office outlook. cannot open the outlook window
Error: cannot start microsoft office outlook. cannot open the outlook window
Cause: The following can be possible error message:
This problem occurs if current profile may be corrupted or some files conflict opening Outlook.
Unable to open the Outlook window
No profile has been created
The list of Profiles cannot be loaded. An unexpected error has occurred
The following can be possible cause:
This issue may occur on a computer that is running Microsoft Windows XP when the Outlook.exe file was configured to open with the Windows program compatibility mode setting.
When you set compatibility for Outlook to Windows 95 or to Windows 98/Windows Me, Outlook displays this error message. This is because the location of the Outlook Profile information in the registry differs on a Windows XP-based computer.
This issue may also occur when the registry key that stores the profile settings for Outlook is damaged.
Solution: SUMMARY
Once you try starting Microsoft outlook it does not open correctly and you may receive following error message:
Cannot start microsoft office outlook. cannot open the outlook window
Method 1
Click Start and then Run, type following command:
Outlook.exe /resetnavpane
Try to open Microsoft Outlook.
Method 2: Disable the compatibility setting
Locate Outlook.exe.
Microsoft Office Outlook 2007- C:\Program Files\Microsoft Office\Office12
Microsoft Office Outlook 2003- C:\Program Files\Microsoft Office\Office 11
Microsoft Outlook 2002- C:\Program Files\Microsoft Office\Office 10
Microsoft Outlook 2000- C:\Program Files\Microsoft Office\Office 9
Right click Outlook.exe and then click Properties
Click Compatibility tab and then click to clear the Run this program in compatibility mode check box
Click OK
Try to restart Outlook.
Method 3
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Click Start and then click Run
Type Regedit and then press Enter
Locate the following key:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
Delete the Profiles key under the Windows Messaging (Subsystem) key
Exit Registory Editor
Restart MS Outlook
Cause: The following can be possible error message:
This problem occurs if current profile may be corrupted or some files conflict opening Outlook.
Unable to open the Outlook window
No profile has been created
The list of Profiles cannot be loaded. An unexpected error has occurred
The following can be possible cause:
This issue may occur on a computer that is running Microsoft Windows XP when the Outlook.exe file was configured to open with the Windows program compatibility mode setting.
When you set compatibility for Outlook to Windows 95 or to Windows 98/Windows Me, Outlook displays this error message. This is because the location of the Outlook Profile information in the registry differs on a Windows XP-based computer.
This issue may also occur when the registry key that stores the profile settings for Outlook is damaged.
Solution: SUMMARY
Once you try starting Microsoft outlook it does not open correctly and you may receive following error message:
Cannot start microsoft office outlook. cannot open the outlook window
Method 1
Click Start and then Run, type following command:
Outlook.exe /resetnavpane
Try to open Microsoft Outlook.
Method 2: Disable the compatibility setting
Locate Outlook.exe.
Microsoft Office Outlook 2007- C:\Program Files\Microsoft Office\Office12
Microsoft Office Outlook 2003- C:\Program Files\Microsoft Office\Office 11
Microsoft Outlook 2002- C:\Program Files\Microsoft Office\Office 10
Microsoft Outlook 2000- C:\Program Files\Microsoft Office\Office 9
Right click Outlook.exe and then click Properties
Click Compatibility tab and then click to clear the Run this program in compatibility mode check box
Click OK
Try to restart Outlook.
Method 3
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Click Start and then click Run
Type Regedit and then press Enter
Locate the following key:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
Delete the Profiles key under the Windows Messaging (Subsystem) key
Exit Registory Editor
Restart MS Outlook
Error: Cannot start microsoft office outlook. cannot open the outlook window
Error: cannot start microsoft office outlook. cannot open the outlook window
Cause: The following can be possible error message:
This problem occurs if current profile may be corrupted or some files conflict opening Outlook.
Unable to open the Outlook window
No profile has been created
The list of Profiles cannot be loaded. An unexpected error has occurred
The following can be possible cause:
This issue may occur on a computer that is running Microsoft Windows XP when the Outlook.exe file was configured to open with the Windows program compatibility mode setting.
When you set compatibility for Outlook to Windows 95 or to Windows 98/Windows Me, Outlook displays this error message. This is because the location of the Outlook Profile information in the registry differs on a Windows XP-based computer.
This issue may also occur when the registry key that stores the profile settings for Outlook is damaged.
Solution: SUMMARY
Once you try starting Microsoft outlook it does not open correctly and you may receive following error message:
Cannot start microsoft office outlook. cannot open the outlook window
Method 1
Click Start and then Run, type following command:
Outlook.exe /resetnavpane
Try to open Microsoft Outlook.
Method 2: Disable the compatibility setting
Locate Outlook.exe.
Microsoft Office Outlook 2007- C:\Program Files\Microsoft Office\Office12
Microsoft Office Outlook 2003- C:\Program Files\Microsoft Office\Office 11
Microsoft Outlook 2002- C:\Program Files\Microsoft Office\Office 10
Microsoft Outlook 2000- C:\Program Files\Microsoft Office\Office 9
Right click Outlook.exe and then click Properties
Click Compatibility tab and then click to clear the Run this program in compatibility mode check box
Click OK
Try to restart Outlook.
Method 3
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Click Start and then click Run
Type Regedit and then press Enter
Locate the following key:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
Delete the Profiles key under the Windows Messaging (Subsystem) key
Exit Registory Editor
Restart MS Outlook
Cause: The following can be possible error message:
This problem occurs if current profile may be corrupted or some files conflict opening Outlook.
Unable to open the Outlook window
No profile has been created
The list of Profiles cannot be loaded. An unexpected error has occurred
The following can be possible cause:
This issue may occur on a computer that is running Microsoft Windows XP when the Outlook.exe file was configured to open with the Windows program compatibility mode setting.
When you set compatibility for Outlook to Windows 95 or to Windows 98/Windows Me, Outlook displays this error message. This is because the location of the Outlook Profile information in the registry differs on a Windows XP-based computer.
This issue may also occur when the registry key that stores the profile settings for Outlook is damaged.
Solution: SUMMARY
Once you try starting Microsoft outlook it does not open correctly and you may receive following error message:
Cannot start microsoft office outlook. cannot open the outlook window
Method 1
Click Start and then Run, type following command:
Outlook.exe /resetnavpane
Try to open Microsoft Outlook.
Method 2: Disable the compatibility setting
Locate Outlook.exe.
Microsoft Office Outlook 2007- C:\Program Files\Microsoft Office\Office12
Microsoft Office Outlook 2003- C:\Program Files\Microsoft Office\Office 11
Microsoft Outlook 2002- C:\Program Files\Microsoft Office\Office 10
Microsoft Outlook 2000- C:\Program Files\Microsoft Office\Office 9
Right click Outlook.exe and then click Properties
Click Compatibility tab and then click to clear the Run this program in compatibility mode check box
Click OK
Try to restart Outlook.
Method 3
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Click Start and then click Run
Type Regedit and then press Enter
Locate the following key:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
Delete the Profiles key under the Windows Messaging (Subsystem) key
Exit Registory Editor
Restart MS Outlook
This operation has been cancelled due to restrictions in effect on computer on Ms Outloook
Error: This operation has been cancelled due to restrictions in effect on computer on Ms Outloook
Error: This operation has been cancelled due to restrictions in effect on this computer. Please contact you
Cause: After you upgrade to Microsoft Internet Explorer 6 or to Internet Explorer 7, the following registry key is either missing or corrupted:
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
Solution: SUMMARY
When you click a hyperlink in Microsoft Outlook, you may receive the following error message:
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
To resolve this issue, import the registry key from another computer.
Note You may be able to resolve the issue by resetting Web settings in Internet Explorer 6 or Internet Explorer 7. To do this, follow these steps, as appropriate for your situation.
Internet Explorer 6
Start Internet Explorer 6.
On the Tools menu, click Internet Options.
Click the Programs tab, and then click the Reset Web Settings button.
Under Internet programs, verify that the correct e-mail program is selected.
Click to select the Internet Explorer should check to see whether it is the default browser check box.
Click Apply, and then click OK.
Note You may receive the following message when Internet Explorer starts:
Internet Explorer is not currently your default browser. Would you like to make it your default browser?
If you receive the message, click Yes.
Internet Explorer 7
Start Internet Explorer 7.
On the Tools menu, click Internet Options.
Click the Advanced tab, and then click Reset.
Click the Programs tab, and then click Set programs.
Click Set Default Programs.
Click to select Microsoft Outlook, and then click Set this program as default.
Click OK, and then close the Default Programs dialog box.
In the Internet Options dialog box, click the Programs tab, and then click Make default under Default web browser.
Click OK.
Export and import the registry key from another computer
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Note Use this method only if the earlier instructions for each browser do not work to resolve this problem.
Export the registry key from another computer
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate the following registry key: HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
Click the command folder.
On the File or Registry menu (depending on your operating system), click Export.
Note the location of where the file will be saved. The registry file can be saved directly to the hard drive or floppy disk.
Type a unique file name, and then click Save.
Quit the Registry Editor.
Import the registry key
Copy the Exported registry key to the desktop on the problem computer.
Double-click the .reg file.
You receive the following message:
Are you sure you want to add the information in drive: location file was copied to\file name.reg to the registry?
Click Yes, and then click OK.
Error: This operation has been cancelled due to restrictions in effect on this computer. Please contact you
Cause: After you upgrade to Microsoft Internet Explorer 6 or to Internet Explorer 7, the following registry key is either missing or corrupted:
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
Solution: SUMMARY
When you click a hyperlink in Microsoft Outlook, you may receive the following error message:
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
To resolve this issue, import the registry key from another computer.
Note You may be able to resolve the issue by resetting Web settings in Internet Explorer 6 or Internet Explorer 7. To do this, follow these steps, as appropriate for your situation.
Internet Explorer 6
Start Internet Explorer 6.
On the Tools menu, click Internet Options.
Click the Programs tab, and then click the Reset Web Settings button.
Under Internet programs, verify that the correct e-mail program is selected.
Click to select the Internet Explorer should check to see whether it is the default browser check box.
Click Apply, and then click OK.
Note You may receive the following message when Internet Explorer starts:
Internet Explorer is not currently your default browser. Would you like to make it your default browser?
If you receive the message, click Yes.
Internet Explorer 7
Start Internet Explorer 7.
On the Tools menu, click Internet Options.
Click the Advanced tab, and then click Reset.
Click the Programs tab, and then click Set programs.
Click Set Default Programs.
Click to select Microsoft Outlook, and then click Set this program as default.
Click OK, and then close the Default Programs dialog box.
In the Internet Options dialog box, click the Programs tab, and then click Make default under Default web browser.
Click OK.
Export and import the registry key from another computer
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the iYogi Knowledge Base:
How to back up and restore the registry in Windows
Note Use this method only if the earlier instructions for each browser do not work to resolve this problem.
Export the registry key from another computer
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate the following registry key: HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
Click the command folder.
On the File or Registry menu (depending on your operating system), click Export.
Note the location of where the file will be saved. The registry file can be saved directly to the hard drive or floppy disk.
Type a unique file name, and then click Save.
Quit the Registry Editor.
Import the registry key
Copy the Exported registry key to the desktop on the problem computer.
Double-click the .reg file.
You receive the following message:
Are you sure you want to add the information in drive: location file was copied to\file name.reg to the registry?
Click Yes, and then click OK.
Monday, March 29, 2010
Sound error 1084: This service cannot be started in Safe Mode in Windows Vista
1. Click Start and then click Start Search
2. Type Regedit and then press Enter
3. Locate the key:
· HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Option
4. Change the option value if present to 'OptionValue'=dword:00000000
5. Close the registry Editor
6. Restart the Computer
2. Type Regedit and then press Enter
3. Locate the key:
· HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Option
4. Change the option value if present to 'OptionValue'=dword:00000000
5. Close the registry Editor
6. Restart the Computer
Error : 1084 This service cannot be started in safe mode
This arcicle talks about a scenario where computer boots into normal mode (screen resolution is fine, programs are starting in the taskbar) but most of the services were not running, when tried to start them manually it says error 1084: cannot start in safe mode.
1. Click Start and then click on Run
2. Type Regedit
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
3. Navidgate to HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot
4. There should be two subkeys, 'Minimal' and 'Network', if there is a third subkey 'Option', delete the entire option subkey
1. Click Start and then click on Run
2. Type Regedit
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
3. Navidgate to HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot
4. There should be two subkeys, 'Minimal' and 'Network', if there is a third subkey 'Option', delete the entire option subkey
Uninstall Office 2007 Manually
If you want to reinstall the 2007 Office system, we recommend that you first uninstall it by using the Add or Remove Programs feature in Control Panel. When this method is successful, the 2007 Office system is completely uninstalled. To verify if the 2007 Office product can be removed via Add or Remove Programs, follow these steps.
For Windows XP or Windows Server 2003:
1.
Click Start, and then click Control Panel.
2.
Double-click Add or Remove Programs.
3.
Click to select the 2007 Office system product from the application list, and then click Remove.
For Windows Vista:
1.
Click Start, and then click Control Panel.
2.
Click the Uninstall a program link in Control Panel in the Programs group.
3.
Click to select the product to be uninstalled from the listing of installed products, and then click Uninstall from the bar that displays the available tasks.
However, you may be unable to successfully uninstall the 2007 Office system by using this method. For example, you may experience issues with the Add or Remove Programs dialog box. Or, some 2007 Office components may not be uninstalled. In these cases, you may be unable to reinstall the 2007 Office system.
This article describes an alternative method that you can use to uninstall the existing 2007 Office system. After you use this alternative method, you can reinstall the 2007 Office system.
Note You should not use this alternative method instead of the recommended method. This is because the alternative method does not completely uninstall the 2007 Office system.
MORE INFORMATION
To uninstall the existing 2007 Office system if you cannot uninstall it by using the Add or Remove Programs feature, follow these steps:
1.
Remove any remaining Windows Installer packages of the 2007 Office system. To do this, follow these steps.
Note These steps require that your user account has Administrator permissions on the computer.
a.
Click Start, click Run, type installer, and then click OK.
This process opens the %windir%\Installer folder.
b.
On the View menu, click Details.
c.
On the View menu, click Choose Details.
d.
Click to select the Subject check box, type 340 in the Width of selected column (in pixels) box, and then click OK.
Note It may take several minutes for the subjects to appear next to each .msi file.
e.
For Windows XP or Windows 2003, on the View menu, point to Arrange icons by, and then click Subject.
For Windows Vista, on the View menu, point to Sort By, and then click Subject. In Windows Vista, a User Account Control dialog box may be displayed with the following warning:
An unidentified program wants access to your computer
Click Allow when you see this warning message.
f.
For each .msi file whose subject is 'Microsoft Office Product_Name 2007,' right-click the .msi file, and then click Uninstall.
Note Product_Name is a placeholder for the name of the 2007 Office product.
2.
Stop the Office Source Engine service. To do this, follow these steps:
a.
For Windows XP and Windows Server 2003, click Start, click Run, type services.msc, and then click OK.
For Windows Vista, click Start, click Start Search, type services.msc, and then press ENTER.
b.
In the Services window, determine whether the Office Source Engine service is running. If this service is running, right-click Office Source Engine, and then click Stop.
c.
Close the Services window.
3.
Remove any remaining 2007 Office installation files and folders. To do this, follow these steps:
a.
For Windows XP and Windows 2003, click Start, click Run, type %CommonProgramFiles%\Microsoft Shared, and then click OK.
For Windows Vista, click Start, click Start Search, type %CommonProgramFiles%\Microsoft Shared, and then press ENTER.
b.
If the following folders are present, delete them:
?
Office12
?
Source Engine
c.
For Windows XP and Windows 2003, click Start, click Run, type %ProgramFiles%\Microsoft Office, and then click OK.
For Windows Vista, click Start, click Start Search, type %ProgramFiles%\Microsoft Office, and then press ENTER.
Note On a computer that is running a 64-bit version of Windows XP, type %ProgramFiles(x86)%\Microsoft Office instead.
d.
Delete the Office12 folder.
e.
On the root folder of each hard disk drive, locate and then open the MSOCache folder. If you cannot see the MSOCache folder, follow these steps:
1.
Open Windows Explorer, and then click Folder Options on the Tools menu.
2.
Click the View tab.
3.
In the Advanced settings pane, click Show hidden files and folders under Hidden files and folders.
4.
Click to clear the Hide protected operating system files check box, and then click OK.
f.
Open the drive_letter:\MSOCache\All Users folder, and then delete every folder that has the following text in the folder name:
0FF1CE)-
Note This text contains a zero and a one for the letters 'O' and 'I.'
g.
For Windows XP and Windows 2003, click Start, click Run, type %appdata%\microsoft\templates, and then click OK.
For Windows Vista, click Start, click Start Search, type %appdata%\microsoft\templates, and then press ENTER.
h.
Delete the following files:
?
Normal.dotm
?
Normalemail.dotm
i.
For Windows XP and Windows 2003, click Start, click Run, type %appdata%\microsoft\document building blocks\Language_ID, and then click OK.
For Windows Vista, click Start, click Start Search, type %appdata%\microsoft\document building blocks\Language ID, and then press ENTER.
Notes
?
If you cannot open this folder because the folder does not exist, go to step 3k.
?
Language_ID is a placeholder for the four-digit number that represents the language of the 2007 Office system. For example, if you use the English version of the 2007 Office system, the Language_ID value is 1033. If the Language_ID is not known, type %appdata%\microsoft\document building blocks, and then open the subfolder in that location.
j.
Delete the Building blocks.dotx file.
k.
For Windows XP and Windows 2003, click Start, click Run, type %temp%, and then click OK.
For Windows Vista, click Start, click Start Search, type %temp%, and then press ENTER.
l.
On the Edit menu, click Select All.
m.
On the File menu, click Delete.
n.
For Windows XP and Windows 2003, click Start, click Run, type %AllUsersprofile%\Application Data\Microsoft\Office\Data, and then click OK.
For Windows Vista, click Start, click Start Search, type %AllUsersprofile%\Application Data\Microsoft\Office\Data, and then press ENTER.
o.
Delete only the Opa12.dat file.
4.
Remove the registry subkeys of the 2007 Office system. To do this, follow these steps.
Important This section, method, or task contains steps that tell how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it.
a.
Locate and then delete the registry subkeys of the 2007 Office system if they are present. To do this, follow these steps:
1 .
For Windows XP and Windows 2003, click Start, click Run, type regedit, and then click OK.
For Windows Vista, click Start, click Start Search, type regedit, and then click OK.
2.
Click the following subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
3.
On the File menu, click Export, type DeletedKey01, and then click Save.
4.
On the Edit menu, click Delete, and then click Yes to confirm the deletion.
5.
For each registry subkey in the following list, repeat steps 4a(1) through 4a(4). Change the name of the exported key by one for each subkey.
For example, type DeletedKey02 for the second key, type DeletedKey03 for the third key, and so on.
Note In the following registry keys, the asterisk character (*) represents one or more characters in the subkey name.
?
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0
?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads\*0FF1CE}-*
?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*0FF1CE*
?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\*F01FEC
?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\*F01FEC
?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose
?
HKEY_CLASSES_ROOT\Installer\Features\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\Products\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\Win32Assemblies\*Office12*
Note If the computer is running a 64-bit version of Microsoft Windows, locate and then delete the following subkeys:
?
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
?
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\12.0
?
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Delivery\SourceEngine\Downloads\*0FF1CE}-*
?
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\*0FF1CE*
?
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\*F01FEC
?
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\*F01FEC
?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose
?
HKEY_CLASSES_ROOT\Installer\Features\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\Products\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\Win32Assemblies\*Office12*
b.
Locate the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
Note On a computer that is running a 64-bit version of Windows, locate the following registry subkey instead:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall
c.
On the File menu, click Export, type UninstallKey01, and then click Save.
d.
Under the Uninstall subkey that you located in step 4b, click each subkey, and then determine whether the subkey has the following value assigned to it:
?
Name: UninstallString
?
Data: file_name path\Office Setup Controller\Setup.exe path
Note In this example, file_name is a placeholder for the name of an installation program, and path is a placeholder for the file path.
e.
If the subkey contains the name and the data that are described in step 4d, click Delete on the Edit menu. Otherwise, go to step 4f.
f.
Repeat steps 4d and 4e until you locate and then delete every subkey that matches the name and the data that are described in step 4d.
g.
Close Registry Editor.
5.
Restart the computer, and then reinstall the 2007 Office system.
For Windows XP or Windows Server 2003:
1.
Click Start, and then click Control Panel.
2.
Double-click Add or Remove Programs.
3.
Click to select the 2007 Office system product from the application list, and then click Remove.
For Windows Vista:
1.
Click Start, and then click Control Panel.
2.
Click the Uninstall a program link in Control Panel in the Programs group.
3.
Click to select the product to be uninstalled from the listing of installed products, and then click Uninstall from the bar that displays the available tasks.
However, you may be unable to successfully uninstall the 2007 Office system by using this method. For example, you may experience issues with the Add or Remove Programs dialog box. Or, some 2007 Office components may not be uninstalled. In these cases, you may be unable to reinstall the 2007 Office system.
This article describes an alternative method that you can use to uninstall the existing 2007 Office system. After you use this alternative method, you can reinstall the 2007 Office system.
Note You should not use this alternative method instead of the recommended method. This is because the alternative method does not completely uninstall the 2007 Office system.
MORE INFORMATION
To uninstall the existing 2007 Office system if you cannot uninstall it by using the Add or Remove Programs feature, follow these steps:
1.
Remove any remaining Windows Installer packages of the 2007 Office system. To do this, follow these steps.
Note These steps require that your user account has Administrator permissions on the computer.
a.
Click Start, click Run, type installer, and then click OK.
This process opens the %windir%\Installer folder.
b.
On the View menu, click Details.
c.
On the View menu, click Choose Details.
d.
Click to select the Subject check box, type 340 in the Width of selected column (in pixels) box, and then click OK.
Note It may take several minutes for the subjects to appear next to each .msi file.
e.
For Windows XP or Windows 2003, on the View menu, point to Arrange icons by, and then click Subject.
For Windows Vista, on the View menu, point to Sort By, and then click Subject. In Windows Vista, a User Account Control dialog box may be displayed with the following warning:
An unidentified program wants access to your computer
Click Allow when you see this warning message.
f.
For each .msi file whose subject is 'Microsoft Office Product_Name 2007,' right-click the .msi file, and then click Uninstall.
Note Product_Name is a placeholder for the name of the 2007 Office product.
2.
Stop the Office Source Engine service. To do this, follow these steps:
a.
For Windows XP and Windows Server 2003, click Start, click Run, type services.msc, and then click OK.
For Windows Vista, click Start, click Start Search, type services.msc, and then press ENTER.
b.
In the Services window, determine whether the Office Source Engine service is running. If this service is running, right-click Office Source Engine, and then click Stop.
c.
Close the Services window.
3.
Remove any remaining 2007 Office installation files and folders. To do this, follow these steps:
a.
For Windows XP and Windows 2003, click Start, click Run, type %CommonProgramFiles%\Microsoft Shared, and then click OK.
For Windows Vista, click Start, click Start Search, type %CommonProgramFiles%\Microsoft Shared, and then press ENTER.
b.
If the following folders are present, delete them:
?
Office12
?
Source Engine
c.
For Windows XP and Windows 2003, click Start, click Run, type %ProgramFiles%\Microsoft Office, and then click OK.
For Windows Vista, click Start, click Start Search, type %ProgramFiles%\Microsoft Office, and then press ENTER.
Note On a computer that is running a 64-bit version of Windows XP, type %ProgramFiles(x86)%\Microsoft Office instead.
d.
Delete the Office12 folder.
e.
On the root folder of each hard disk drive, locate and then open the MSOCache folder. If you cannot see the MSOCache folder, follow these steps:
1.
Open Windows Explorer, and then click Folder Options on the Tools menu.
2.
Click the View tab.
3.
In the Advanced settings pane, click Show hidden files and folders under Hidden files and folders.
4.
Click to clear the Hide protected operating system files check box, and then click OK.
f.
Open the drive_letter:\MSOCache\All Users folder, and then delete every folder that has the following text in the folder name:
0FF1CE)-
Note This text contains a zero and a one for the letters 'O' and 'I.'
g.
For Windows XP and Windows 2003, click Start, click Run, type %appdata%\microsoft\templates, and then click OK.
For Windows Vista, click Start, click Start Search, type %appdata%\microsoft\templates, and then press ENTER.
h.
Delete the following files:
?
Normal.dotm
?
Normalemail.dotm
i.
For Windows XP and Windows 2003, click Start, click Run, type %appdata%\microsoft\document building blocks\Language_ID, and then click OK.
For Windows Vista, click Start, click Start Search, type %appdata%\microsoft\document building blocks\Language ID, and then press ENTER.
Notes
?
If you cannot open this folder because the folder does not exist, go to step 3k.
?
Language_ID is a placeholder for the four-digit number that represents the language of the 2007 Office system. For example, if you use the English version of the 2007 Office system, the Language_ID value is 1033. If the Language_ID is not known, type %appdata%\microsoft\document building blocks, and then open the subfolder in that location.
j.
Delete the Building blocks.dotx file.
k.
For Windows XP and Windows 2003, click Start, click Run, type %temp%, and then click OK.
For Windows Vista, click Start, click Start Search, type %temp%, and then press ENTER.
l.
On the Edit menu, click Select All.
m.
On the File menu, click Delete.
n.
For Windows XP and Windows 2003, click Start, click Run, type %AllUsersprofile%\Application Data\Microsoft\Office\Data, and then click OK.
For Windows Vista, click Start, click Start Search, type %AllUsersprofile%\Application Data\Microsoft\Office\Data, and then press ENTER.
o.
Delete only the Opa12.dat file.
4.
Remove the registry subkeys of the 2007 Office system. To do this, follow these steps.
Important This section, method, or task contains steps that tell how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it.
a.
Locate and then delete the registry subkeys of the 2007 Office system if they are present. To do this, follow these steps:
1 .
For Windows XP and Windows 2003, click Start, click Run, type regedit, and then click OK.
For Windows Vista, click Start, click Start Search, type regedit, and then click OK.
2.
Click the following subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
3.
On the File menu, click Export, type DeletedKey01, and then click Save.
4.
On the Edit menu, click Delete, and then click Yes to confirm the deletion.
5.
For each registry subkey in the following list, repeat steps 4a(1) through 4a(4). Change the name of the exported key by one for each subkey.
For example, type DeletedKey02 for the second key, type DeletedKey03 for the third key, and so on.
Note In the following registry keys, the asterisk character (*) represents one or more characters in the subkey name.
?
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0
?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads\*0FF1CE}-*
?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*0FF1CE*
?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\*F01FEC
?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\*F01FEC
?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose
?
HKEY_CLASSES_ROOT\Installer\Features\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\Products\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\Win32Assemblies\*Office12*
Note If the computer is running a 64-bit version of Microsoft Windows, locate and then delete the following subkeys:
?
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
?
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\12.0
?
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Delivery\SourceEngine\Downloads\*0FF1CE}-*
?
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\*0FF1CE*
?
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\*F01FEC
?
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\*F01FEC
?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose
?
HKEY_CLASSES_ROOT\Installer\Features\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\Products\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\*F01FEC
?
HKEY_CLASSES_ROOT\Installer\Win32Assemblies\*Office12*
b.
Locate the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
Note On a computer that is running a 64-bit version of Windows, locate the following registry subkey instead:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall
c.
On the File menu, click Export, type UninstallKey01, and then click Save.
d.
Under the Uninstall subkey that you located in step 4b, click each subkey, and then determine whether the subkey has the following value assigned to it:
?
Name: UninstallString
?
Data: file_name path\Office Setup Controller\Setup.exe path
Note In this example, file_name is a placeholder for the name of an installation program, and path is a placeholder for the file path.
e.
If the subkey contains the name and the data that are described in step 4d, click Delete on the Edit menu. Otherwise, go to step 4f.
f.
Repeat steps 4d and 4e until you locate and then delete every subkey that matches the name and the data that are described in step 4d.
g.
Close Registry Editor.
5.
Restart the computer, and then reinstall the 2007 Office system.
Monday, March 22, 2010
how to fix error message "Workgroup is not accessible"
Networking issues is something we all spend a lot of time configuring, but there are some basic steps which needs to be done for all file and printer sharing issues. Please find the details below.
There are 4 main simple steps which have to be done for file/printer sharing ..
1. Check the workgroups for all systems in the network it should be the same.
2. Enable guest account for all systems.
3. Run the network setup wizard on all computers and it sets up a network automatically and it turns on the file/printer sharing and it also checks the workgroups and it can be changed there.
4. Check the communication among all systems by pinging b/w each other and you will know which system is blocking flow of packets, check that system for firewalls/spyware removal tools and configure the firewalls (do not block it)instead configure the firewall and add the ip address as a trusted ip address.
If you receive any error messages like the one below pleas follow the steps given below.
Workgroup is not accessible
If you get one of these symptoms or error messages or a similar one:
* You cannot access shares on other computers.
* You cannot locate other computers in the workgroup.
* When you double-click the workgroup in My Network Places, you get the error message: Workgroup is not accessible. You may not have permission to use this network resource.
* Workgroup is not accessible. The list of servers for this workgroup is not currently available.
Perform the following procedures, which could perhaps cause this problem,Retest after each procedure. Reboot after making nontrivial changes.
* If you have Service Pack 2 or higher installed, make sure the File and Printer Sharing exception is enabled in the firewall. Reboot to allow the browser service to start or start it manually (see below).
Make sure the Computer Browser service is running. To have the Computer Browser start automatically, select Administrative tools, Services, and change the Start setting for Computer Browsing to Automatic. You can then reboot the computer or start the service manually by clicking on the Start button. If this doesn't get the browser service to start, check all of its dependencies and make sure that all services on which the browser service depends are also running. For more details see http://support.microsoft.com/?kbid=318030.
* Make sure you have only one transport protocol installed, namely TCP/IP. Remove, disable, or at least unbind (remove all bindings from) other transport protocols like IPX (NWLink) and NetBEUI.
* Check whether NetBIOS over TCP/IP is enabled. It should be for most networks. After you have solved the problem and if you have only Windows XP and 2000 or newer operatings systems in the network, you can try disabling it again to check whether it is not actually needed.
* Uninstall third party client software that can interfere with the networking settings. Such software could have come with network adapters or with a router.
* If you had other networking clients installed, like certain Netware clients, you may be in for a long, bumpy ride. Some do damage that is almost impossible to repair. You may want to try a repair installation of Windows XP, followed by applying Service Pack 2 again, or, better, a repair installation with a slipstream version of Windows XP with Service Pack 2 already integrated.
* Repair the IP stack with the Repair command or with the command: netsh int ip reset
* Repair the Winsock with the command: netsh winsock reset catalog (Warning: This removes all third party Layered Service Providers—LSPs. Please see the subchapter on Winsock corruption above.)
* If the loopback feature is enabled in a connected router, disable it. You may even need a firmware upgrade.
* Change the workgroup name in all computers to a new, simple, short, perhaps even all upper case one, to make sure there aren't any problems there. You can later change it back.
* Check all NetBIOS names for possible duplicates. For example, if the workgroup name coincides with a user or computer name, this could cause the problem. Try opening a command line window and issuing the command: net view
* Issue the command: net view \\computername, where computername should be replaced with one of the names displayed with the simple net view command. Check all names for possible duplication.
* Check your router's diagnostic and information pages for NAT information, like which computer has which IP address. Any duplication here could point to the problem.
* Disable, better uninstall or upgrade, all antivirus software and third party firewalls.
* Rid the computer of adware and spyware. For example, run Spybot Search & Destroy.
* If all this doesn't help, remove all networking components, reboot, then set them up again and work through this checklist once more.
There are 4 main simple steps which have to be done for file/printer sharing ..
1. Check the workgroups for all systems in the network it should be the same.
2. Enable guest account for all systems.
3. Run the network setup wizard on all computers and it sets up a network automatically and it turns on the file/printer sharing and it also checks the workgroups and it can be changed there.
4. Check the communication among all systems by pinging b/w each other and you will know which system is blocking flow of packets, check that system for firewalls/spyware removal tools and configure the firewalls (do not block it)instead configure the firewall and add the ip address as a trusted ip address.
If you receive any error messages like the one below pleas follow the steps given below.
Workgroup is not accessible
If you get one of these symptoms or error messages or a similar one:
* You cannot access shares on other computers.
* You cannot locate other computers in the workgroup.
* When you double-click the workgroup in My Network Places, you get the error message: Workgroup is not accessible. You may not have permission to use this network resource.
* Workgroup is not accessible. The list of servers for this workgroup is not currently available.
Perform the following procedures, which could perhaps cause this problem,Retest after each procedure. Reboot after making nontrivial changes.
* If you have Service Pack 2 or higher installed, make sure the File and Printer Sharing exception is enabled in the firewall. Reboot to allow the browser service to start or start it manually (see below).
Make sure the Computer Browser service is running. To have the Computer Browser start automatically, select Administrative tools, Services, and change the Start setting for Computer Browsing to Automatic. You can then reboot the computer or start the service manually by clicking on the Start button. If this doesn't get the browser service to start, check all of its dependencies and make sure that all services on which the browser service depends are also running. For more details see http://support.microsoft.com/?kbid=318030.
* Make sure you have only one transport protocol installed, namely TCP/IP. Remove, disable, or at least unbind (remove all bindings from) other transport protocols like IPX (NWLink) and NetBEUI.
* Check whether NetBIOS over TCP/IP is enabled. It should be for most networks. After you have solved the problem and if you have only Windows XP and 2000 or newer operatings systems in the network, you can try disabling it again to check whether it is not actually needed.
* Uninstall third party client software that can interfere with the networking settings. Such software could have come with network adapters or with a router.
* If you had other networking clients installed, like certain Netware clients, you may be in for a long, bumpy ride. Some do damage that is almost impossible to repair. You may want to try a repair installation of Windows XP, followed by applying Service Pack 2 again, or, better, a repair installation with a slipstream version of Windows XP with Service Pack 2 already integrated.
* Repair the IP stack with the Repair command or with the command: netsh int ip reset
* Repair the Winsock with the command: netsh winsock reset catalog (Warning: This removes all third party Layered Service Providers—LSPs. Please see the subchapter on Winsock corruption above.)
* If the loopback feature is enabled in a connected router, disable it. You may even need a firmware upgrade.
* Change the workgroup name in all computers to a new, simple, short, perhaps even all upper case one, to make sure there aren't any problems there. You can later change it back.
* Check all NetBIOS names for possible duplicates. For example, if the workgroup name coincides with a user or computer name, this could cause the problem. Try opening a command line window and issuing the command: net view
* Issue the command: net view \\computername, where computername should be replaced with one of the names displayed with the simple net view command. Check all names for possible duplication.
* Check your router's diagnostic and information pages for NAT information, like which computer has which IP address. Any duplication here could point to the problem.
* Disable, better uninstall or upgrade, all antivirus software and third party firewalls.
* Rid the computer of adware and spyware. For example, run Spybot Search & Destroy.
* If all this doesn't help, remove all networking components, reboot, then set them up again and work through this checklist once more.
Printer Troubleshooting
UNABLE TO PRINT FROM COMPUTER
· When was it working fine last time?
· Were any changes made to the computer like installing any software/hardware or removing any software/hardware?
· Check the compatibility of the printer software with Operating system.
PRINTER NOT DETECTED
· Please check the USB cable in case of direct connection with computer- If he/she is using the USB cable that came with the printer or purchased a different one.
· If it’s an AIO (all in one) try to make a copy in-order to check the hardware.
· Is the printer connected directly to the wall outlet or surge protector * In case the scanner is not working or no power situation.
· Make sure the connection is correct with the USB at the tower/port.
PRINT QUALITY NOT GOOD
· When was last time the printer cartridges were replaced (In case the print quality is bad?)
· Was the cartridges replaced or refilled.
· Please check the kind of paper.
UNABLE TO SCAN FROM THE MACHINE IN VISTA
In vista most of the printers are plug and play- it will install the drivers automatically. However, if the customer will try to use the button on the machine to scan it will not work, because the buttons are linked with the machine by the Printer software. In that cases we need to install the complete software from the manufactures website. (If available)
· Make sure the length of the USB cable should not be more than 6 feet or it will give us communication error while scanning.
POINT TO REMEMBER BEFORE INSTALLATION OF PRINTER SOFTWARE.
· While installing the printer software make sure that the USB cable is not connected. We need to connect it once we get the prompt to connect the device.
· If you get any error message while installing the software please check on the manufactures website for compatibility issues with windows customer is using.
· In cases we are getting errors for Installer and print spooler- Please check the status of the services in services.msc
· In case print spooler error you should also check the lexbec service and also its dependencies.
· There can be a scenario when it will give us error that higher version of the software is already installed (This happens only in case when the user has more than one printer)
In cases where in the computer and the printer is very old and we don’t have the drivers. Please, follow the steps.
· Go to Control Panel- Printers- Add a printer- Wizard will come up- we need to choose Local printer (Uncheck the option for automatically detect printer)- Choose the printer port accordingly ( In case of USB –choose USB and in LPT- choose- LPT)- Choose HP as manufacturer and DeskJet (990 C) as product, be it be any printer( I will pick the drivers which are windows default drivers)
· If the software was already installed and we need to un-install it. Please, go to the manufactures website and try to look for the un-installer.
· You will also fine the uninstall utility with HP printer in the software disk.
· Explore the disk- open UTIL- open CCC- you will find batch file by the name of Uninstall L1, L2, L3, L4- Double click to run these file- It will remove the entries from the registry also.
INSTALLATION ERROR MESSAGES.
STEP: Verify That the Printer Driver Is Not Already Installed
If the drivers are already installed then follow the printer communication failure guide
If the drivers are not installed then follow the below mentioned steps
STEP: Make Sure That the Computer Operating System Is Compatible With the Printer
STEP: Clear the Startup Environment
1. Click Start, and then click Run.
2. Type msconfig in the Open: field, and then click OK.
3. Click the radio button for Selective Startup.
4. Click to deselect Process SYSTEM.INI File.
5. Click to deselect Process WIN.INI File.
6. Click to deselect Load Startup Items.
7. Click the Services tab.
8. On the Services pane, click to select Hide All Microsoft Services.
9. Click Disable All.
10. Click OK.
11. On the restart request window, click Yes to restart the computer.
STEP: Manually Stop and Restart the Spooler Service
1. Click Start, click Run, type command, and then click OK to display the command.com window.
2. Type net stop spooler, then press.
3. Type sc config spooler depend= RPCSS start= Auto, then press. The spaces between = and RPCSS and = and Auto are important. Without these spaces, the command fails.
4. Type net start spooler, then press.
STEP: Ensure the print spooler and dlci device services are started
1. To enable the dlci_device and print spooler services, perform the following steps :
2. Click the Start button, and then click Run.
3. The Run window appears.
4. Type services.msc, and then click OK.
5. Locate dlci_device in the list of services, right-click the service, and then left-click Start.
6. Locate Print Spooler in the list of services, right-click the service, and then left-click Start.
STEP: Shut Down the System
STEP: Disconnect and Reconnect the Printer Power Supply
1. Unplug the power cord from the wall socket.
2. Disconnect the power supply from the back of the printer.
3. Wait 15 seconds.
4. Reconnect the power supply to the back of the printer.
5. Plug the power cord back into the wall socket.
STEP: Ensure the Printer has Power
1. Verify the AC power cord is securely plugged into both the printer and a working AC outlet.
2. Bypass any power strip, Uninterruptible Power Supply (UPS), or surge protector.
3. Turn on the printer.
STEP: Reseat the Cable That Is Connected to the Printer
Reseat both ends of the cable connecting the printer to the computer or network jack, such as a parallel, USB, or network cable.
o If using a parallel port cable, ensure it is IEEE 1284 compliant.
o If using a USB cable, ensure it is USB 2.0 compliant.
Remove any devices between the printer and the computer, including the following:
o Scanner
o External Storage Device
o Switchbox
o USB Hub
STEP: Remove Any Previous Traces of Printer Drivers
1. Click Start, click All Programs, then click the AIO Printers menu option.
2. Click the Printers folder and click AIO Printer Software Uninstall.
3. Follow the directions on the screen to complete the uninstall.
4. Click Start, click Control Panel.
5. Double-click the Add/Remove Programs or Uninstall a program link.
6. Remove any listings for the printer.
7. Close the Add/Remove Programs window.
8. Click Start.
9. Right-click the My Computer icon
10. Left-click to choose the Manage menu option.
11. Click the Device Manager.
12. Click the View menu and click to choose the Show Hidden menu option.
13. Click the plus (+) sign to the left of Printers, then right-click each item and left-click Uninstall.
STEP: Install the Printer Drivers either by using the printer CD or by downloading the latest drivers from the manufactures website.
Print a Test Page option to verify the printer setup.
If the printer driver did not install and the printer was not detected then
STEP: Confirm That the USB Port Is Enabled in the System Setup (BIOS)
STEP: Try the Printer on another USB Port
STEP: Try Using a Known-Good USB Cable
If it still not work with good/ new USB printer cable then
STEP: Determine if There Are Conflicting or Unknown Devices in Device Manager
Open Device manager and Look through the device tree for conflicting or unknown devices. Conflicting devices are usually denoted by an exclamation point (!). Unknown devices are usually denoted by a question mark (?).
If there are exclamation marks or Unknown devices listed
STEP: Disconnect the USB cable and see if errors or unknown devices go away
STEP: Restore the Computer to a Previous State
STEP: Download and Install the Latest Printer drivers from the manufactures website
STEP: Prepare for Reinstallation or Drive Replacement
The exclamation marks or Unknown devices remain
STEP: Check the Power Settings for the USB Root Hubs to See if the Printer is Detected
1. Click Start, and then right-click My Computer.
2. Click Manage.
3. In the Computer Management window, click Device Manager.
4. In Device Manager, double-click Universal Serial Bus controllers.
5. Right-click the USB Root Hub entry.
6. Click Properties.
7. In the Properties window, click the Power tab.
8. Look the list for an entry that mentions the Printer.
9. Repeat steps 5 through 8 for each of the USB Root Hub entries
The printer is not listed
STEP: Determine if Any USB Devices Are Connected and Working
The printer is listed
STEP: Restore the Computer to a Previous State
STEP: Download and Install the Latest Printer drivers from the manufactures website
STEP: Prepare for Reinstallation or Drive Replacement
There are no exclamation marks or Unknown devices listed
STEP: Check the Power Settings for the USB Root Hubs to see if the Printer is detected
The printer driver did not install and the printer was detected
STEP: Download and Install the Latest Printer drivers from the manufactures website
STEP: Remove any Third-Party Printer and Scanner Drivers
STEP: Restore the Computer to a Previous State
STEP: Prepare for Re installation or Drive Replacement
For any other specific installation error message, we need to go to the manufactures website and search in the KB.
www.hp.com
www.dell.com
www.epson.com
www.brother.com
www.canon.com
www.lexmark.com
CONNECTIVITY
Direct Connection
Wired Network
Wireless Connection
Direct Connection
· Make sure customer is connecting the printer at the back of the tower, because some AIO will not scan if connected in the front. "We will get message that device could work better if connected to USB 2.0"
· If the device is not getting detected, checked the status of the device in device manager.
· If the device is not getting detected, try to check for any spare USB cable if available.
· If the device is not getting detected, try to connect any other USB device to check the functionality of the USB port on computer.
· In vista most of the printers are plug and play- it will install the drivers automatically.
· Now a days we have monitors with USB port on them, make sure customer is not connecting the printer on the monitor (I have seen the same case recently)
Wired Network
In case of wired network we need to make sure that we have proper communication with the computer.
We need to get the IP address of the printer and try to ping it, if the printer is already installed and was working you can check the port and will get the IP address. Other wise please check the section with Quick Tips *.
In case of wired networks we need to make the printer shared.
Following are the steps:-
· Make sure that printer is connected to one computer at least directly. Ping both the computers- success (If not we need to troubleshoot network first)
· Success- Go to Control panel- Printers- Right Click on the printer icon- Make it shared.
· On the second computer- Go to RUN- \\0.0.0.0 ( IP of the computer on which printer is directly connected)
· When you right click you will get the option Connect.
· It will automatically detect the default drivers.
· Set it as the default printer.
· Please do check for any firewall and antivirus which can block the incoming network session.
Wireless Connection
In case of wireless network, first thing we need to check is the Firewall and any blocking software.
While installation, it will prompt how you want to connect device and you need to choose “Through the network”- it will automatically search for the wireless printer-
If found- Good- next on wizard
If No- it will ask for the IP- How to find the IP look the section Quick Tips*
-SCANNING ISSUES IN VISTA
- There are some printer which do not have software compatible with Vista- In that case if the customer will try to use the scan button it will not work- You need to educate the customer that as the software is not available for the particular model. they need to use the computer in order to scan -The best option for scanning in vista is using windows Photo gallery
Steps are following- HOW TO SCAN FROM WINDOWS PHOTO GALLERY
Open Windows Photo gallery- Click on File- Choose Import from camera and scanner- It will show you the scanner- Select it and click on Import- It will ask you what are you scanning and other quality options- click on preview, it will show you the preview and then click on scan - Once it scans, it will provide you the save option* that you can change* - By default we have the My Scans folder in which the scans are saved.
*************This is the option other than Scanner and Camera wizard *************
- MANUFACTURERS CHAT SUPPORT LINKS
Following are the Chat support, links if you need to get some specific details of error.
http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&l=en&s=gen&~ck=gp&~ck=gp - Dell chat support
http://welcome.hp.com/country/us/en/contact/chat_1.html - Hp chat support
http://esupport.epson-europe.com/eTalk.aspx? - Epson chat support
http://support.lexmark.com/perl/support/support.cgi# - Lexmark chat support
QUICK TIPS:-
1) While installing HP printer once it moves on to the License agreement screen and it is taking long time- Go to Task manger –process- end the process WRAPPER.EXE, it will directly move on to the screen which says connect your hardware.
2) To get the IP address we need to go to Menu/Setup- Network- View/Print network settings.
3) In case IP address is not coming- we have an option in Setup/Menu – Network- to run the wireless setup wizard- which will automatically bring the IP address.
4) If you are unable to scan the document as it gives error for Scan.msi missing following the steps.
http://forums12.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1224034854869+28353475&threadId=1014990
After deciding it was a registry problem, I went into regedit, searched for SCAN.MSI. Found a key under HKLM/software/classes/installer/products and deleted the entire entry. Scanner works now, Warning, deleting things out of the registry can be harmful to your computer, this worked for me and MAY work for you, but I offer now warranty for the results
************Make sure you take the backup of registry and delete the entries only for Scanner***********
5) If you are able to print but unable to copy- check any message on LCD on machine- if it says scanner failure- it means scanner bulb needs to be replaced.
MANUFACTURERS KNOWLEDGE BASE
PLEASE CHECK THE MANUFACTURES WEBSITE FOR ANY SPECIFIC ERROR MESSAGES AND MANAULS OF THE SPECIFIC PRINTER.
· When was it working fine last time?
· Were any changes made to the computer like installing any software/hardware or removing any software/hardware?
· Check the compatibility of the printer software with Operating system.
PRINTER NOT DETECTED
· Please check the USB cable in case of direct connection with computer- If he/she is using the USB cable that came with the printer or purchased a different one.
· If it’s an AIO (all in one) try to make a copy in-order to check the hardware.
· Is the printer connected directly to the wall outlet or surge protector * In case the scanner is not working or no power situation.
· Make sure the connection is correct with the USB at the tower/port.
PRINT QUALITY NOT GOOD
· When was last time the printer cartridges were replaced (In case the print quality is bad?)
· Was the cartridges replaced or refilled.
· Please check the kind of paper.
UNABLE TO SCAN FROM THE MACHINE IN VISTA
In vista most of the printers are plug and play- it will install the drivers automatically. However, if the customer will try to use the button on the machine to scan it will not work, because the buttons are linked with the machine by the Printer software. In that cases we need to install the complete software from the manufactures website. (If available)
· Make sure the length of the USB cable should not be more than 6 feet or it will give us communication error while scanning.
POINT TO REMEMBER BEFORE INSTALLATION OF PRINTER SOFTWARE.
· While installing the printer software make sure that the USB cable is not connected. We need to connect it once we get the prompt to connect the device.
· If you get any error message while installing the software please check on the manufactures website for compatibility issues with windows customer is using.
· In cases we are getting errors for Installer and print spooler- Please check the status of the services in services.msc
· In case print spooler error you should also check the lexbec service and also its dependencies.
· There can be a scenario when it will give us error that higher version of the software is already installed (This happens only in case when the user has more than one printer)
In cases where in the computer and the printer is very old and we don’t have the drivers. Please, follow the steps.
· Go to Control Panel- Printers- Add a printer- Wizard will come up- we need to choose Local printer (Uncheck the option for automatically detect printer)- Choose the printer port accordingly ( In case of USB –choose USB and in LPT- choose- LPT)- Choose HP as manufacturer and DeskJet (990 C) as product, be it be any printer( I will pick the drivers which are windows default drivers)
· If the software was already installed and we need to un-install it. Please, go to the manufactures website and try to look for the un-installer.
· You will also fine the uninstall utility with HP printer in the software disk.
· Explore the disk- open UTIL- open CCC- you will find batch file by the name of Uninstall L1, L2, L3, L4- Double click to run these file- It will remove the entries from the registry also.
INSTALLATION ERROR MESSAGES.
STEP: Verify That the Printer Driver Is Not Already Installed
If the drivers are already installed then follow the printer communication failure guide
If the drivers are not installed then follow the below mentioned steps
STEP: Make Sure That the Computer Operating System Is Compatible With the Printer
STEP: Clear the Startup Environment
1. Click Start, and then click Run.
2. Type msconfig in the Open: field, and then click OK.
3. Click the radio button for Selective Startup.
4. Click to deselect Process SYSTEM.INI File.
5. Click to deselect Process WIN.INI File.
6. Click to deselect Load Startup Items.
7. Click the Services tab.
8. On the Services pane, click to select Hide All Microsoft Services.
9. Click Disable All.
10. Click OK.
11. On the restart request window, click Yes to restart the computer.
STEP: Manually Stop and Restart the Spooler Service
1. Click Start, click Run, type command, and then click OK to display the command.com window.
2. Type net stop spooler, then press
3. Type sc config spooler depend= RPCSS start= Auto, then press
4. Type net start spooler, then press
STEP: Ensure the print spooler and dlci device services are started
1. To enable the dlci_device and print spooler services, perform the following steps :
2. Click the Start button, and then click Run.
3. The Run window appears.
4. Type services.msc, and then click OK.
5. Locate dlci_device in the list of services, right-click the service, and then left-click Start.
6. Locate Print Spooler in the list of services, right-click the service, and then left-click Start.
STEP: Shut Down the System
STEP: Disconnect and Reconnect the Printer Power Supply
1. Unplug the power cord from the wall socket.
2. Disconnect the power supply from the back of the printer.
3. Wait 15 seconds.
4. Reconnect the power supply to the back of the printer.
5. Plug the power cord back into the wall socket.
STEP: Ensure the Printer has Power
1. Verify the AC power cord is securely plugged into both the printer and a working AC outlet.
2. Bypass any power strip, Uninterruptible Power Supply (UPS), or surge protector.
3. Turn on the printer.
STEP: Reseat the Cable That Is Connected to the Printer
Reseat both ends of the cable connecting the printer to the computer or network jack, such as a parallel, USB, or network cable.
o If using a parallel port cable, ensure it is IEEE 1284 compliant.
o If using a USB cable, ensure it is USB 2.0 compliant.
Remove any devices between the printer and the computer, including the following:
o Scanner
o External Storage Device
o Switchbox
o USB Hub
STEP: Remove Any Previous Traces of Printer Drivers
1. Click Start, click All Programs, then click the AIO Printers menu option.
2. Click the Printers folder and click AIO Printer Software Uninstall.
3. Follow the directions on the screen to complete the uninstall.
4. Click Start, click Control Panel.
5. Double-click the Add/Remove Programs or Uninstall a program link.
6. Remove any listings for the printer.
7. Close the Add/Remove Programs window.
8. Click Start.
9. Right-click the My Computer icon
10. Left-click to choose the Manage menu option.
11. Click the Device Manager.
12. Click the View menu and click to choose the Show Hidden menu option.
13. Click the plus (+) sign to the left of Printers, then right-click each item and left-click Uninstall.
STEP: Install the Printer Drivers either by using the printer CD or by downloading the latest drivers from the manufactures website.
Print a Test Page option to verify the printer setup.
If the printer driver did not install and the printer was not detected then
STEP: Confirm That the USB Port Is Enabled in the System Setup (BIOS)
STEP: Try the Printer on another USB Port
STEP: Try Using a Known-Good USB Cable
If it still not work with good/ new USB printer cable then
STEP: Determine if There Are Conflicting or Unknown Devices in Device Manager
Open Device manager and Look through the device tree for conflicting or unknown devices. Conflicting devices are usually denoted by an exclamation point (!). Unknown devices are usually denoted by a question mark (?).
If there are exclamation marks or Unknown devices listed
STEP: Disconnect the USB cable and see if errors or unknown devices go away
STEP: Restore the Computer to a Previous State
STEP: Download and Install the Latest Printer drivers from the manufactures website
STEP: Prepare for Reinstallation or Drive Replacement
The exclamation marks or Unknown devices remain
STEP: Check the Power Settings for the USB Root Hubs to See if the Printer is Detected
1. Click Start, and then right-click My Computer.
2. Click Manage.
3. In the Computer Management window, click Device Manager.
4. In Device Manager, double-click Universal Serial Bus controllers.
5. Right-click the USB Root Hub entry.
6. Click Properties.
7. In the Properties window, click the Power tab.
8. Look the list for an entry that mentions the Printer.
9. Repeat steps 5 through 8 for each of the USB Root Hub entries
The printer is not listed
STEP: Determine if Any USB Devices Are Connected and Working
The printer is listed
STEP: Restore the Computer to a Previous State
STEP: Download and Install the Latest Printer drivers from the manufactures website
STEP: Prepare for Reinstallation or Drive Replacement
There are no exclamation marks or Unknown devices listed
STEP: Check the Power Settings for the USB Root Hubs to see if the Printer is detected
The printer driver did not install and the printer was detected
STEP: Download and Install the Latest Printer drivers from the manufactures website
STEP: Remove any Third-Party Printer and Scanner Drivers
STEP: Restore the Computer to a Previous State
STEP: Prepare for Re installation or Drive Replacement
For any other specific installation error message, we need to go to the manufactures website and search in the KB.
www.hp.com
www.dell.com
www.epson.com
www.brother.com
www.canon.com
www.lexmark.com
CONNECTIVITY
Direct Connection
Wired Network
Wireless Connection
Direct Connection
· Make sure customer is connecting the printer at the back of the tower, because some AIO will not scan if connected in the front. "We will get message that device could work better if connected to USB 2.0"
· If the device is not getting detected, checked the status of the device in device manager.
· If the device is not getting detected, try to check for any spare USB cable if available.
· If the device is not getting detected, try to connect any other USB device to check the functionality of the USB port on computer.
· In vista most of the printers are plug and play- it will install the drivers automatically.
· Now a days we have monitors with USB port on them, make sure customer is not connecting the printer on the monitor (I have seen the same case recently)
Wired Network
In case of wired network we need to make sure that we have proper communication with the computer.
We need to get the IP address of the printer and try to ping it, if the printer is already installed and was working you can check the port and will get the IP address. Other wise please check the section with Quick Tips *.
In case of wired networks we need to make the printer shared.
Following are the steps:-
· Make sure that printer is connected to one computer at least directly. Ping both the computers- success (If not we need to troubleshoot network first)
· Success- Go to Control panel- Printers- Right Click on the printer icon- Make it shared.
· On the second computer- Go to RUN- \\0.0.0.0 ( IP of the computer on which printer is directly connected)
· When you right click you will get the option Connect.
· It will automatically detect the default drivers.
· Set it as the default printer.
· Please do check for any firewall and antivirus which can block the incoming network session.
Wireless Connection
In case of wireless network, first thing we need to check is the Firewall and any blocking software.
While installation, it will prompt how you want to connect device and you need to choose “Through the network”- it will automatically search for the wireless printer-
If found- Good- next on wizard
If No- it will ask for the IP- How to find the IP look the section Quick Tips*
-SCANNING ISSUES IN VISTA
- There are some printer which do not have software compatible with Vista- In that case if the customer will try to use the scan button it will not work- You need to educate the customer that as the software is not available for the particular model. they need to use the computer in order to scan -The best option for scanning in vista is using windows Photo gallery
Steps are following- HOW TO SCAN FROM WINDOWS PHOTO GALLERY
Open Windows Photo gallery- Click on File- Choose Import from camera and scanner- It will show you the scanner- Select it and click on Import- It will ask you what are you scanning and other quality options- click on preview, it will show you the preview and then click on scan - Once it scans, it will provide you the save option* that you can change* - By default we have the My Scans folder in which the scans are saved.
*************This is the option other than Scanner and Camera wizard *************
- MANUFACTURERS CHAT SUPPORT LINKS
Following are the Chat support, links if you need to get some specific details of error.
http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&l=en&s=gen&~ck=gp&~ck=gp - Dell chat support
http://welcome.hp.com/country/us/en/contact/chat_1.html - Hp chat support
http://esupport.epson-europe.com/eTalk.aspx? - Epson chat support
http://support.lexmark.com/perl/support/support.cgi# - Lexmark chat support
QUICK TIPS:-
1) While installing HP printer once it moves on to the License agreement screen and it is taking long time- Go to Task manger –process- end the process WRAPPER.EXE, it will directly move on to the screen which says connect your hardware.
2) To get the IP address we need to go to Menu/Setup- Network- View/Print network settings.
3) In case IP address is not coming- we have an option in Setup/Menu – Network- to run the wireless setup wizard- which will automatically bring the IP address.
4) If you are unable to scan the document as it gives error for Scan.msi missing following the steps.
http://forums12.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1224034854869+28353475&threadId=1014990
After deciding it was a registry problem, I went into regedit, searched for SCAN.MSI. Found a key under HKLM/software/classes/installer/products and deleted the entire entry. Scanner works now, Warning, deleting things out of the registry can be harmful to your computer, this worked for me and MAY work for you, but I offer now warranty for the results
************Make sure you take the backup of registry and delete the entries only for Scanner***********
5) If you are able to print but unable to copy- check any message on LCD on machine- if it says scanner failure- it means scanner bulb needs to be replaced.
MANUFACTURERS KNOWLEDGE BASE
PLEASE CHECK THE MANUFACTURES WEBSITE FOR ANY SPECIFIC ERROR MESSAGES AND MANAULS OF THE SPECIFIC PRINTER.
How to reinstall Internet Explorer from the WINXP CD
Sometimes you may want to reinstall IE 6.0 from your XP CD. This can also be tried if sfc /scannow has failed to fix it.
To do so follow these steps:
1.Insert the Windows XP CD in your CD drive.
2.Open Start / Run and type:
rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 c:\windows\inf\ie.inf
(in one long line. Just copy/paste the above entry)
3.Press ENTER
4.Close IE and reopen it again.
To do so follow these steps:
1.Insert the Windows XP CD in your CD drive.
2.Open Start / Run and type:
rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 c:\windows\inf\ie.inf
(in one long line. Just copy/paste the above entry)
3.Press ENTER
4.Close IE and reopen it again.
Shrink a Partition in Vista
1. Press Win+R to open the run box
2. Type in diskmgmt.msc and click OK
3. Press the Continue button if you need to grant permission
4. Right-click on the partition you wish to shrink
5. Select Shrink Volume...
6. Select your settings and click the Shrink button
2. Type in diskmgmt.msc and click OK
3. Press the Continue button if you need to grant permission
4. Right-click on the partition you wish to shrink
5. Select Shrink Volume...
6. Select your settings and click the Shrink button
Error: "data is invalid" when installing a device driver eg, Printer under WindowsXP
Error: "data is invalid" when installing a device driver eg, Printer under WindowsXP?
This error appears to be due to a protection problem in the Windows registry and can occur with a variety of drivers (sound cards and SCSI drivers have been reported). To fix this problem, go to Start, Run... and type "regedit" without the quotes to run the Registry Editor.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\PCI as shown below.
Now right click on PCI and select “Permissions…”, as shown below.
Now highlight the SYSTEM entry, and make sure that “Allow” is selected for both Full Control, and Read, as shown below.
Now select the “Advanced” button, and in the “Advanced Security Settings” view, make sure that “Replace permission entries on all child objects …” IS selected, and that “Inherit from parent the permission entries …” is NOT selected, as shown below.
Hit “Apply”, then “OK”, and close the various Regedit dialog windows.
Go back to Device Manager, and Select “Reinstall Drivers”, and they should install OK.
This error appears to be due to a protection problem in the Windows registry and can occur with a variety of drivers (sound cards and SCSI drivers have been reported). To fix this problem, go to Start, Run... and type "regedit" without the quotes to run the Registry Editor.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\PCI as shown below.
Now right click on PCI and select “Permissions…”, as shown below.
Now highlight the SYSTEM entry, and make sure that “Allow” is selected for both Full Control, and Read, as shown below.
Now select the “Advanced” button, and in the “Advanced Security Settings” view, make sure that “Replace permission entries on all child objects …” IS selected, and that “Inherit from parent the permission entries …” is NOT selected, as shown below.
Hit “Apply”, then “OK”, and close the various Regedit dialog windows.
Go back to Device Manager, and Select “Reinstall Drivers”, and they should install OK.
The Standard view of gmail dose not work
Symptoms:
After clicking Sign in, your browser loads a blank page again and again.(The Standard view of gmail dose not work after installing McAfee Firewall)
Cause:
A conflict with software on your computer, browser cache that needs to be cleared, or a temporary problem on the Gmail server.
Please refer to this
Solution:
Follow the instructions below in the order provided. If they don't resolve your issue, you'll have a chance to report the problem to Gmail.
1.0 To use Gmail with McAfee products, please follow these steps:
1. Open your McAfee security, privacy, or firewall software.
2. Find your preferences for cookies, and set www.google.com and mail.google.com as allowed.
· If the issue is not resolved by this do the next step
2.0 Configure or disable browser extensions or toolbars
Browser extensions and toolbars are intended to enhance browser functionality, but they can interfere with Gmail. Please select any extensions you have installed.
Better Gmail
Firebug
· If the issue is not resolved by this do the next step
3.0 Clear your browser cache and cookies
The information your browser stores is sometimes incomplete or corrupt. Deleting your browser's cache and cookies will often fix Gmail issues.
Internet Explorer
In Internet Explorer 6.x:
1. Log out of Gmail. Close all other open browser windows.
2. Click the Tools menu at the top of your browser, and select Internet Options.
3. Click the General tab at the top of the dialogue box.
4. Click Delete Files under Temporary Internet files.
5. Select Delete all offline content by checking the box.
6. Click OK.
In Internet Explorer 7:
1. Log out of Gmail and close all other open browser windows.
2. Click Tools > Internet Options.
3. Select the General tab.
4. Click Delete under Browsing History.
5. Under Temporary Internet Files, click Delete Files.
6. Click Delete Cookies.
7. Click OK.
Firefox
In Firefox for PCs:
1. Log out of Gmail and close all other open browser windows.
2. Click the Tools menu at the top of your browser and select Clear Private Data...
3. Select the Cookies and Cache checkboxes.
4. Click Clear Private Data Now.
In Firefox for Macs:
1. Log out of Gmail and close all other open browser windows.
2. Click the Firefox menu at the top of your browser and select Preferences...
3. Select the Privacy tab.
4. Click Clear Now... at the bottom of the dialogue box.
5. Check the boxes next to Cache and Cookies in the new dialogue box.
6. Click Clear Private Data Now.
· If the issue is not resolved by this do the next step
4.0 Gmail offers an encrypted site for extra security. Because browsers and security applications are more likely to trust encrypted data, visiting Gmail through its encrypted login will often resolve issues caused by that software.
Please try logging in to Gmail via https://mail.google.com.
· If the issue is not resolved by this do the next step
5.0 Run the MCPR.exe to completely remove the MacAfee products from the SupportDock
Check on the issue
Reinstall and follow the step 1
After clicking Sign in, your browser loads a blank page again and again.(The Standard view of gmail dose not work after installing McAfee Firewall)
Cause:
A conflict with software on your computer, browser cache that needs to be cleared, or a temporary problem on the Gmail server.
Please refer to this
Solution:
Follow the instructions below in the order provided. If they don't resolve your issue, you'll have a chance to report the problem to Gmail.
1.0 To use Gmail with McAfee products, please follow these steps:
1. Open your McAfee security, privacy, or firewall software.
2. Find your preferences for cookies, and set www.google.com and mail.google.com as allowed.
· If the issue is not resolved by this do the next step
2.0 Configure or disable browser extensions or toolbars
Browser extensions and toolbars are intended to enhance browser functionality, but they can interfere with Gmail. Please select any extensions you have installed.
Better Gmail
Firebug
· If the issue is not resolved by this do the next step
3.0 Clear your browser cache and cookies
The information your browser stores is sometimes incomplete or corrupt. Deleting your browser's cache and cookies will often fix Gmail issues.
Internet Explorer
In Internet Explorer 6.x:
1. Log out of Gmail. Close all other open browser windows.
2. Click the Tools menu at the top of your browser, and select Internet Options.
3. Click the General tab at the top of the dialogue box.
4. Click Delete Files under Temporary Internet files.
5. Select Delete all offline content by checking the box.
6. Click OK.
In Internet Explorer 7:
1. Log out of Gmail and close all other open browser windows.
2. Click Tools > Internet Options.
3. Select the General tab.
4. Click Delete under Browsing History.
5. Under Temporary Internet Files, click Delete Files.
6. Click Delete Cookies.
7. Click OK.
Firefox
In Firefox for PCs:
1. Log out of Gmail and close all other open browser windows.
2. Click the Tools menu at the top of your browser and select Clear Private Data...
3. Select the Cookies and Cache checkboxes.
4. Click Clear Private Data Now.
In Firefox for Macs:
1. Log out of Gmail and close all other open browser windows.
2. Click the Firefox menu at the top of your browser and select Preferences...
3. Select the Privacy tab.
4. Click Clear Now... at the bottom of the dialogue box.
5. Check the boxes next to Cache and Cookies in the new dialogue box.
6. Click Clear Private Data Now.
· If the issue is not resolved by this do the next step
4.0 Gmail offers an encrypted site for extra security. Because browsers and security applications are more likely to trust encrypted data, visiting Gmail through its encrypted login will often resolve issues caused by that software.
Please try logging in to Gmail via https://mail.google.com.
· If the issue is not resolved by this do the next step
5.0 Run the MCPR.exe to completely remove the MacAfee products from the SupportDock
Check on the issue
Reinstall and follow the step 1
Alternative steps for uninstall Internet Explorer 8
To uninstall Internet Explorer 8 Beta 2 in Windows Vista, follow these steps:
1. Carefully select and then copy the following command:
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-8*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"
2. Click Start, and then type cmd.exe in the Start Search box.
3. In the list of programs, right-click Cmd.exe, and then click Run as administrator.
Note If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
4. Right-click inside the Administrator: Command Prompt window, and then click Paste to paste the command that you copied in step 1.
5. Press ENTER to uninstall Internet Explorer 8 Beta 2. When the uninstall program is finished, restart your computer.
Verify that your earlier version of Internet Explorer was restored.
1. Carefully select and then copy the following command:
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-8*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"
2. Click Start, and then type cmd.exe in the Start Search box.
3. In the list of programs, right-click Cmd.exe, and then click Run as administrator.
Note If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
4. Right-click inside the Administrator: Command Prompt window, and then click Paste to paste the command that you copied in step 1.
5. Press ENTER to uninstall Internet Explorer 8 Beta 2. When the uninstall program is finished, restart your computer.
Verify that your earlier version of Internet Explorer was restored.
How to install and use the Windows XP Recovery Console
If you use Windows XP and do not have the Windows CD, ComboFix includes a method of installing the Windows Recovery console by downloading a file from Microsoft. To install the Windows Recovery Console when you do not have the Windows XP CD, please follow these instructions:
1. Click on the following link to go to Microsoft's Web site:
http://support.microsoft.com/kb/310994
2. At that page, scroll down and click on the appropriate download for your version of Windows XP (Home or Professional) and the service pack level that you have installed. When you click on the link to download the file, make sure you save it directly to your desktop. If you are unsure what version of Windows you have and what Service Pack is installed, you can follow these instructions to gain that information.
1. Click on the Start button.
2. Click on the Run menu option.
3. In the Open: field type the following: sysdm.cpl and then click on the OK button.
4. A screen will appear showing information about your installation. Under the System: category you should see your Windows version and the installed Service Pack. When you are done determining this information continue with Step 2.
3. Once the Microsoft file has finished downloading, you should drag it on top of the ComboFix icon and let your mouse button go. This is shown in the following image.
tp://img.bleepingcomputer.com/combofix/usage/rc.gif
4. ComboFix will now automatically install the Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Windows Recovery Console option when you start your computer unless requested to by a helper.
1. Click on the following link to go to Microsoft's Web site:
http://support.microsoft.com/kb/310994
2. At that page, scroll down and click on the appropriate download for your version of Windows XP (Home or Professional) and the service pack level that you have installed. When you click on the link to download the file, make sure you save it directly to your desktop. If you are unsure what version of Windows you have and what Service Pack is installed, you can follow these instructions to gain that information.
1. Click on the Start button.
2. Click on the Run menu option.
3. In the Open: field type the following: sysdm.cpl and then click on the OK button.
4. A screen will appear showing information about your installation. Under the System: category you should see your Windows version and the installed Service Pack. When you are done determining this information continue with Step 2.
3. Once the Microsoft file has finished downloading, you should drag it on top of the ComboFix icon and let your mouse button go. This is shown in the following image.
tp://img.bleepingcomputer.com/combofix/usage/rc.gif
4. ComboFix will now automatically install the Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Windows Recovery Console option when you start your computer unless requested to by a helper.
Microsoft Windows Update Articles
Below is a list of Microsoft Knowledge Base Articles which might assist you to troubleshoot Microsoft Updates issues.
187876 -
Not Enough Free Disk Space to Install Update Components
188207 -
Windows Update Web Site Prompts for Password
188244 -
Windows Update Wizard Only Works with Internet Explorer
189306 -
How the Windows Update Tool Determines if an Update Is Valid
189525 -
How to Remove the Windows Update Tool in Windows 98
189569 -
Games Pack Not Listed in Add/Remove Programs Dialog Box
190140 -
Err Msg: THEMES Caused an Invalid Page Fault in Module...
190414 -
Err Msg: The Path Does Not Exist or Is Not a...
191106 -
DirectX 6.0 Err Msg: Your Operating System Is Windows 98
191582 -
Theme Folder Remains After Uninstall
193385 -
Problems When Viewing or Downloading From Windows Update
193576 -
Err Msg: An Unknown Error Has Occurred During Installation
193691 -
Windows Update Link on Windows 98 Start Menu Does Not Work
193701 -
Blank Page When You Try to Access Windows Update
194174 -
Windows Update Does Not Continue After Clicking Product Updates
194796 -
How to Determine Your Installed Windows 98 Updates
194847 -
Windows Update Wizard Uninstall Documentation Error in Help
195933 -
Cannot Disable Task Scheduler
196052 -
Invalid Page Fault Error Message When Updating Device Driver
216299 -
Download Button Unavailable on Windows Update Web Site
217115 -
"Invalid Syntax" Connecting to Microsoft Windows Update Web Site
217116 -
"Permission Denied" Error Message When You Access Windows Update Web Site
223012 -
Download Button Appears Dimmed After Choosing Components to Download
224420 -
Description of the Windows Critical Update Notification Utility
228548 -
Err Msg: Windows Update Was Disabled by Your System Administrator
230054 -
Can Not Access Windows Update When Using Netscape as the Default Browser
230318 -
You Cannot Save Changes to Critical Update Notification Settings
230793 -
"New Version of Critical Update Notification Now Available" Message Appears
231580 -
"Error Downloading Component" Error Message from Windows Update If You Have GetRight Installed
231917 -
Blank Page Appears When You Use Windows Update
232772 -
Device Driver Is Not Downloaded from the Windows Update Web Site
234272 -
You receive the "Thank you for your interest in Windows Update" error message when you try to connect to the Windows Update Web site
235263 -
How To Use the Personalize Button on the Windows Update Site
237820 -
Windows Update Site Appears in a Different Language
241122 -
Application Error When You Click Product Updates
241234 -
Third Party Products That Conflict with Windows Update
241783 -
You receive error messages when you use Windows Update through a proxy server or a firewall
241876 -
Windows Update Web Site May Not Download Components in English After Upgrading to Internet Explorer 5
243433 -
The Yes and No Buttons Are Missing from the End User License Agreement
243787 -
Error Message: Cannot Display Page
245121 -
Security Warning: Do You Want to Install and Run C:\\WindowsUpdate\ident.cab?
245142 -
Error 403 "Access Denied/Forbidden"
248439 -
Using Stepping Mode to Diagnose Download and Installation Failures
250288 -
Windows Update Web Page Is Displayed in Wrong Language
253791 -
The option to search Microsoft Windows Update is not available in the Update Device Driver Wizard
255500 -
You may receive a "Microsoft Office 2000 SR-1 Update did not complete successfully" error message when you click "Update Windows" in Office 2000 Service Release 1 (SR-1) Update
255824 -
Adobe FrameMaker Windows 2000 Update Causes "Digital Signature Unfound" Error Message
256962 -
Windows Update Site Incorrectly Identifies Windows 2000 Retail as Beta
259173 -
General Protection Faults Occur in Internet Explorer 5.01 After You Remove Internet Explorer 5.5
262264 -
"Page Cannot be Displayed" or "Timeout" Error Messages When Browsing Internet
267838 -
"Add a Component" Is Unavailable in Add/Remove Programs for Internet Explorer 5.5
268021 -
Cannot Start Windows Update Shortcut by Using The "Run as" Command
275645 -
How to Troubleshoot Automatic Updates in Windows Millennium Edition
283146 -
The AutoUpdate Remind Me Later Dialog Box Does Not Appear
283151 -
Disabling AutoUpdate Service in Control Panel Does Not Shut Down the Service
283288 -
You receive a "Your organization has decided to provide software updates internally" error message when you try to access the Windows Update page
283639 -
Back and Cancel Buttons Unavailable in Automatic Updates Setup Wizard
286405 -
When You Try to Access Windows Update Web Site Through Internet Explorer, Error Message Cites HTTP Error 403
291360 -
Download Button Does Not Work
292547 -
Windows Update Stops Responding After You Click the Product Updates Link
299672 -
Microsoft Virtual Machine Updates Are Available Only from Windows Update
312955 -
Windows Update May Not Work in Windows XP If an Authenticating Web Proxy Is Used
313191 -
Windows Update Catalog Is Not Available on Windows NT 4.0-Based Computers
315297 -
"Installation Failure. Unknown Error (-2147024770)" Error Message When You Try to Use Windows Update
315496 -
Unable to Download from the Windows Update Web Site
316524 -
"Administrators Only" error message when you attempt to use the Windows Update site
316540 -
Error Message Appears When You Use the Windows Update Site
317228 -
"Unknown Error (-2147024770)" Error Message Occurs When You Try to Install a Windows Update
318892 -
Search for Updates Loops (Repeats) and Windows Update Fails
319109 -
Windows Update Site Lists Updates That You Already Installed
319585 -
"Software update incomplete" error message when you visit the Windows Update Web site
320464 -
HOW TO: Turn Off Windows Update in Windows 2000
323166 -
HOW TO: Download Windows updates and drivers from the Windows Update Catalog
323564 -
Cannot Install Updates Using Terminal Server
324200 -
Critical Update Notification from Windows Update Not Functioning
324208 -
Cannot find Automatic Update Version 2.2 on the Windows Update Web Site
324513 -
"Administrators Only" Error Message When You Try to Use the Windows Update Web Site with Windows 2000
326253 -
You cannot view updates on the Windows Update site using secure socket layer
326596 -
Error 0x80190194 Is Logged in the Windows Update.log File When the Client Queries "/autoupdatedrivers/getmanifest.asp"
326686 -
"Windows Update was disabled by your system administrator" error message
329553 -
Cannot Obtain Device Driver Updates from the Windows Update Web Site
330026 -
Windows Update Installs MSXML 4.0 SDK Documentation in Error
331663 -
The Windows Update Web Site and the Automatic Updates Feature Prompt You to Install MS02-013 but Not MS02-052
332210 -
Slovak and Slovenian Enabled Languages Are Not Supported in Windows Update or Automatic Update
555331 -
Procedure to manually Re-Install Automatic Update Client
555356 -
Automatic Update client tends to update from WindowsUpdate rather than SUS
555527 -
Error: "You must be running a Microsoft Windows operating system in order to use Windows Update"
811269 -
Windows Update Is Not Installed
812956 -
Windows Update scan for updates stops responding at 0%
814033 -
Cannot install driver updates from the Windows Update Web site
817144 -
"Thank You for Your Interest in Windows Update" Message When You Connect to the Windows Update Web Site
817287 -
Windows Update 643 Error and the Catalog Database
817691 -
Windows Server 2003 Stops Responding During the Windows Update Process
826715 -
Windows Update Message "No Updates Available", and You Cannot Log on to Microsoft .NET Passport
826716 -
You Cannot Download Updates from Windows Update Web Site After You Accept the License Agreement
829778 -
Security update for Windows (819696) is re-offered even though DirectX 9.0b is installed
829786 -
You receive an error message when you try to install Windows XP updates from the Windows Update Web site
830039 -
"You did not accept the license agreement for this item" error message when you download updates from the Microsoft Windows Update Web site
830066 -
Windows Update reports that new updates are not available, although your computer is not up to date
830086 -
"Windows Update has encountered an error and cannot display the requested page" error message when you scan for updates
833766 -
You receive a 0x800A01AD error message while you access the Windows Update Web site
836914 -
You cannot save your Personalize Windows Update settings
836917 -
Windows Update Web site offers Windows 98 updates for Windows XP computer
836923 -
You receive the 0x80070485 initialization error message while the Windows Update Web site is loading
836927 -
Option to accept the End User License Agreement (EULA) is unavailable for Windows Update
836928 -
You receive error message 0x8007007e when you try to install updates from the Windows Update Web site
836929 -
Windows Update download does not start in Windows 98
836933 -
You cannot use Windows Update to install critical updates on your Exchange 2000 server
836936 -
Download does not start after you accept the EULA on the Windows Update Web site
836937 -
You receive error message 0x80070643 when you try to install updates for Windows XP from the Windows Update Web site
836938 -
You cannot install Security Update, February 13, 2002 from the Windows Update Web site
836939 -
You receive a "Network problems are preventing connection to the Windows Update servers" error message when you try to install updates
836940 -
You receive an "Initialization Error 0x80070002" error message when you try to connect to the Windows Update Web site
836941 -
You receive an "Error 0x80072EE2" or "Initialization Error 0x80072F76" error message when you try to use Windows Update
836942 -
You receive a "Your current security settings prohibit running ActiveX controls on this page" message when you try to use Windows Update
836948 -
You receive Initialization error 0x800a01b6 while the Windows Update Web site is loading
836954 -
You receive a "Windows Update Web site is not available" message when you try to open the Windows Update Web site in Windows XP or Windows 2000
836955 -
"Thank you ... Windows Update site no longer offers updates for your computer" message when you visit the Windows Update Web site
836960 -
Windows Update stops at the "Checking for the latest version of the Windows Update software" screen
836961 -
You receive an "Initialization error 0x800A1391" error message and the Windows Update Web site does not appear
836969 -
You receive an "Error 0x800A138F" error message when you scan for updates on the Windows Update Web site
836973 -
No updates appear when you scan for updates on the Windows Update Web site
836982 -
You receive a "0x8007045A ERROR_DLL_INIT_FAILED" error message when you use the Windows Update Web site
836984 -
You receive an "Initialization error 0x801901F6" error message while the Windows Update Web site is loading
836985 -
You receive Initialization error 0x80072F78 while the Windows Update Web site is loading
836987 -
You cannot gain access to the Windows Update Web site
883280 -
Windows Update or the Windows Automatic Updates feature may repeatedly offer the MS04-003 security update in Knowledge Base article 832483 as a critical update for your computer
883614 -
You receive a "Windows Update has encountered an error and cannot display the requested page" error message when you try to install an update
883820 -
You receive an "Internal Server Error" error message or a blank page when you click links on the Windows Update Web site from you Windows XP Service Pack 2-based computer
883821 -
You may receive an error message when you search for available updates on the Windows Update Web site
883822 -
You receive a "The necessary services are disabled or unavailable" error message when you connect to the Microsoft Windows Update Web site
883823 -
You receive a script error message when you connect to the Microsoft Windows Update Web site
883824 -
When you try to install an update to Windows XP Service Pack 2 or to Windows XP Tablet PC Edition 2005, you may receive a "0x8007F0F4" error
883825 -
You receive a "0x80070020 The process cannot access the file because it is being used by another process" error message when you try to download an update from Windows Update
883826 -
The language settings on the Windows Update Web site are not saved
883827 -
You receive the "The following updates failed to install" error message when you use Windows Update Version 5
883828 -
You are redirected to Windows Update version 4 when you try to connect to Windows Update version 5
883829 -
When you click the "Failed" link on the View Installation History page in Windows Update, the Windows Update home page appears
885819 -
You experience problems when you access the Windows Update Version 5 Web site through a server that is running ISA Server
888303 -
Windows Update Services cannot download large Windows update files in Windows Server 2003
892311 -
Automatic Update Client polls the Windows Update Web site instead of the local SUS server for updates
892894 -
How to turn off the Windows Update feature in Windows XP
896226 -
You cannot download updates when you access the Windows Update Web site from a Windows XP-based computer that is behind a firewall or a proxy server
896227 -
Windows Update stops responding if you click Install to download and install updates for Windows XP or Windows 2000
900936 -
You may receive a "0x8024402C" error message when you scan for updates on the Windows Update Web site
901037 -
How to enable and to disable Microsoft Update
910336 -
You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services
910337 -
You may receive an error message that contains the "0x8DDD0018" code or the "0x80246008" code when you try to download updates from the Microsoft Windows Update Web site or from the Microsoft Update Web site
910338 -
Error message when you visit the Windows Update Web site or the Microsoft Update Web site: "0x800A0046"
910339 -
How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update
910340 -
Updates are not downloaded or the "Automatic Updates" icon does not display the status of downloads when you enable the Automatic Updates service
910341 -
Error messages that you may receive when you try to download and install updates from the Windows Update Web site, from the Microsoft Update Web site, or from a WSUS server: "0x800704DD," "0x80240020," or both
910359 -
You receive a "0x800A01AE" error message or a "0x080070570" error message when you try to connect to the Windows Update Web page or to the Microsoft Update Web page in Windows Server 2003 or Windows XP
914224 -
Error that you see in the upper-right corner when you visit the Windows Update Web site on a Windows XP-based computer: "[Error number: 0x8DDD0004]"
914227 -
Error message when you scan for updates on a Windows XP Service Pack 2-based computer: "Error number: 0x8DDD0004"
914810 -
The Automatic Updates service may stop responding
916089 -
FIX: When you run Windows Update to scan for updates that use Windows Installer, including Office updates, CPU utilization may reach 100 percent for prolonged periods
916246 -
You cannot install software update 898461 in Windows XP
916248 -
Error message when you try to download updates from the Microsoft Windows Update Web site or from the Microsoft Update Web site on a Windows XP-based computer: "0x80070003"
916251 -
You receive an error message when you try to download updates from the Windows Update Web site or from the Microsoft Update Web site, or when you try to start the Background Intelligent Transfer Service
916257 -
After you install the update that is described in Knowledge Base article 828026 on a Windows XP-based computer, Windows Update detects and installs the update every time that you visit the Windows Update Web site
916259 -
The Windows Update Web site and the Microsoft Update Web site do not scan for updates when you repair a failed installation of Windows XP Service Pack 2 or of Windows XP Service Pack 1
922374 -
You cannot turn on automatic updates when you try to configure Windows Automatic Updates in Windows XP
921050 -
Error message when you try to update a Windows XP-based computer: "0x80072EE4"
922377 -
Error message when you try to install the .NET Framework 1.1 Service Pack 1 Update from the Windows Update site on a Windows XP-based computer: "Updates were unable to be successfully installed"
923257 -
Error message that you may receive when you install the Windows Malicious Software Removal Tool and the update for Office 2003 Alternative User Input: "The memory could not be written"
931127 -
You receive an error message in the WindowsUpdate.log file when you use a utility that calls the Copy To Cache method in Windows Update or in Microsoft Update
931275 -
Windows Update automatically downloads and installs updates when you connect to the Internet for the first time
931712 -
The "Windows Features" dialog box is empty in Windows Vista, or you receive an error message that includes the following code when you try to use Windows Update: "0x80073712"
187876 -
Not Enough Free Disk Space to Install Update Components
188207 -
Windows Update Web Site Prompts for Password
188244 -
Windows Update Wizard Only Works with Internet Explorer
189306 -
How the Windows Update Tool Determines if an Update Is Valid
189525 -
How to Remove the Windows Update Tool in Windows 98
189569 -
Games Pack Not Listed in Add/Remove Programs Dialog Box
190140 -
Err Msg: THEMES Caused an Invalid Page Fault in Module...
190414 -
Err Msg: The Path
191106 -
DirectX 6.0 Err Msg: Your Operating System Is Windows 98
191582 -
Theme Folder Remains After Uninstall
193385 -
Problems When Viewing or Downloading From Windows Update
193576 -
Err Msg: An Unknown Error Has Occurred During Installation
193691 -
Windows Update Link on Windows 98 Start Menu Does Not Work
193701 -
Blank Page When You Try to Access Windows Update
194174 -
Windows Update Does Not Continue After Clicking Product Updates
194796 -
How to Determine Your Installed Windows 98 Updates
194847 -
Windows Update Wizard Uninstall Documentation Error in Help
195933 -
Cannot Disable Task Scheduler
196052 -
Invalid Page Fault Error Message When Updating Device Driver
216299 -
Download Button Unavailable on Windows Update Web Site
217115 -
"Invalid Syntax" Connecting to Microsoft Windows Update Web Site
217116 -
"Permission Denied" Error Message When You Access Windows Update Web Site
223012 -
Download Button Appears Dimmed After Choosing Components to Download
224420 -
Description of the Windows Critical Update Notification Utility
228548 -
Err Msg: Windows Update Was Disabled by Your System Administrator
230054 -
Can Not Access Windows Update When Using Netscape as the Default Browser
230318 -
You Cannot Save Changes to Critical Update Notification Settings
230793 -
"New Version of Critical Update Notification Now Available" Message Appears
231580 -
"Error Downloading Component" Error Message from Windows Update If You Have GetRight Installed
231917 -
Blank Page Appears When You Use Windows Update
232772 -
Device Driver Is Not Downloaded from the Windows Update Web Site
234272 -
You receive the "Thank you for your interest in Windows Update" error message when you try to connect to the Windows Update Web site
235263 -
How To Use the Personalize Button on the Windows Update Site
237820 -
Windows Update Site Appears in a Different Language
241122 -
Application Error When You Click Product Updates
241234 -
Third Party Products That Conflict with Windows Update
241783 -
You receive error messages when you use Windows Update through a proxy server or a firewall
241876 -
Windows Update Web Site May Not Download Components in English After Upgrading to Internet Explorer 5
243433 -
The Yes and No Buttons Are Missing from the End User License Agreement
243787 -
Error Message: Cannot Display Page
245121 -
Security Warning: Do You Want to Install and Run C:\\WindowsUpdate\ident.cab?
245142 -
Error 403 "Access Denied/Forbidden"
248439 -
Using Stepping Mode to Diagnose Download and Installation Failures
250288 -
Windows Update Web Page Is Displayed in Wrong Language
253791 -
The option to search Microsoft Windows Update is not available in the Update Device Driver Wizard
255500 -
You may receive a "Microsoft Office 2000 SR-1 Update did not complete successfully" error message when you click "Update Windows" in Office 2000 Service Release 1 (SR-1) Update
255824 -
Adobe FrameMaker Windows 2000 Update Causes "Digital Signature Unfound" Error Message
256962 -
Windows Update Site Incorrectly Identifies Windows 2000 Retail as Beta
259173 -
General Protection Faults Occur in Internet Explorer 5.01 After You Remove Internet Explorer 5.5
262264 -
"Page Cannot be Displayed" or "Timeout" Error Messages When Browsing Internet
267838 -
"Add a Component" Is Unavailable in Add/Remove Programs for Internet Explorer 5.5
268021 -
Cannot Start Windows Update Shortcut by Using The "Run as" Command
275645 -
How to Troubleshoot Automatic Updates in Windows Millennium Edition
283146 -
The AutoUpdate Remind Me Later Dialog Box Does Not Appear
283151 -
Disabling AutoUpdate Service in Control Panel Does Not Shut Down the Service
283288 -
You receive a "Your organization has decided to provide software updates internally" error message when you try to access the Windows Update page
283639 -
Back and Cancel Buttons Unavailable in Automatic Updates Setup Wizard
286405 -
When You Try to Access Windows Update Web Site Through Internet Explorer, Error Message Cites HTTP Error 403
291360 -
Download Button Does Not Work
292547 -
Windows Update Stops Responding After You Click the Product Updates Link
299672 -
Microsoft Virtual Machine Updates Are Available Only from Windows Update
312955 -
Windows Update May Not Work in Windows XP If an Authenticating Web Proxy Is Used
313191 -
Windows Update Catalog Is Not Available on Windows NT 4.0-Based Computers
315297 -
"Installation Failure. Unknown Error (-2147024770)" Error Message When You Try to Use Windows Update
315496 -
Unable to Download from the Windows Update Web Site
316524 -
"Administrators Only" error message when you attempt to use the Windows Update site
316540 -
Error Message Appears When You Use the Windows Update Site
317228 -
"Unknown Error (-2147024770)" Error Message Occurs When You Try to Install a Windows Update
318892 -
Search for Updates Loops (Repeats) and Windows Update Fails
319109 -
Windows Update Site Lists Updates That You Already Installed
319585 -
"Software update incomplete" error message when you visit the Windows Update Web site
320464 -
HOW TO: Turn Off Windows Update in Windows 2000
323166 -
HOW TO: Download Windows updates and drivers from the Windows Update Catalog
323564 -
Cannot Install Updates Using Terminal Server
324200 -
Critical Update Notification from Windows Update Not Functioning
324208 -
Cannot find Automatic Update Version 2.2 on the Windows Update Web Site
324513 -
"Administrators Only" Error Message When You Try to Use the Windows Update Web Site with Windows 2000
326253 -
You cannot view updates on the Windows Update site using secure socket layer
326596 -
Error 0x80190194 Is Logged in the Windows Update.log File When the Client Queries "/autoupdatedrivers/getmanifest.asp"
326686 -
"Windows Update was disabled by your system administrator" error message
329553 -
Cannot Obtain Device Driver Updates from the Windows Update Web Site
330026 -
Windows Update Installs MSXML 4.0 SDK Documentation in Error
331663 -
The Windows Update Web Site and the Automatic Updates Feature Prompt You to Install MS02-013 but Not MS02-052
332210 -
Slovak and Slovenian Enabled Languages Are Not Supported in Windows Update or Automatic Update
555331 -
Procedure to manually Re-Install Automatic Update Client
555356 -
Automatic Update client tends to update from WindowsUpdate rather than SUS
555527 -
Error: "You must be running a Microsoft Windows operating system in order to use Windows Update"
811269 -
Windows Update Is Not Installed
812956 -
Windows Update scan for updates stops responding at 0%
814033 -
Cannot install driver updates from the Windows Update Web site
817144 -
"Thank You for Your Interest in Windows Update" Message When You Connect to the Windows Update Web Site
817287 -
Windows Update 643 Error and the Catalog Database
817691 -
Windows Server 2003 Stops Responding During the Windows Update Process
826715 -
Windows Update Message "No Updates Available", and You Cannot Log on to Microsoft .NET Passport
826716 -
You Cannot Download Updates from Windows Update Web Site After You Accept the License Agreement
829778 -
Security update for Windows (819696) is re-offered even though DirectX 9.0b is installed
829786 -
You receive an error message when you try to install Windows XP updates from the Windows Update Web site
830039 -
"You did not accept the license agreement for this item" error message when you download updates from the Microsoft Windows Update Web site
830066 -
Windows Update reports that new updates are not available, although your computer is not up to date
830086 -
"Windows Update has encountered an error and cannot display the requested page" error message when you scan for updates
833766 -
You receive a 0x800A01AD error message while you access the Windows Update Web site
836914 -
You cannot save your Personalize Windows Update settings
836917 -
Windows Update Web site offers Windows 98 updates for Windows XP computer
836923 -
You receive the 0x80070485 initialization error message while the Windows Update Web site is loading
836927 -
Option to accept the End User License Agreement (EULA) is unavailable for Windows Update
836928 -
You receive error message 0x8007007e when you try to install updates from the Windows Update Web site
836929 -
Windows Update download does not start in Windows 98
836933 -
You cannot use Windows Update to install critical updates on your Exchange 2000 server
836936 -
Download does not start after you accept the EULA on the Windows Update Web site
836937 -
You receive error message 0x80070643 when you try to install updates for Windows XP from the Windows Update Web site
836938 -
You cannot install Security Update, February 13, 2002 from the Windows Update Web site
836939 -
You receive a "Network problems are preventing connection to the Windows Update servers" error message when you try to install updates
836940 -
You receive an "Initialization Error 0x80070002" error message when you try to connect to the Windows Update Web site
836941 -
You receive an "Error 0x80072EE2" or "Initialization Error 0x80072F76" error message when you try to use Windows Update
836942 -
You receive a "Your current security settings prohibit running ActiveX controls on this page" message when you try to use Windows Update
836948 -
You receive Initialization error 0x800a01b6 while the Windows Update Web site is loading
836954 -
You receive a "Windows Update Web site is not available" message when you try to open the Windows Update Web site in Windows XP or Windows 2000
836955 -
"Thank you ... Windows Update site no longer offers updates for your computer" message when you visit the Windows Update Web site
836960 -
Windows Update stops at the "Checking for the latest version of the Windows Update software" screen
836961 -
You receive an "Initialization error 0x800A1391" error message and the Windows Update Web site does not appear
836969 -
You receive an "Error 0x800A138F" error message when you scan for updates on the Windows Update Web site
836973 -
No updates appear when you scan for updates on the Windows Update Web site
836982 -
You receive a "0x8007045A ERROR_DLL_INIT_FAILED" error message when you use the Windows Update Web site
836984 -
You receive an "Initialization error 0x801901F6" error message while the Windows Update Web site is loading
836985 -
You receive Initialization error 0x80072F78 while the Windows Update Web site is loading
836987 -
You cannot gain access to the Windows Update Web site
883280 -
Windows Update or the Windows Automatic Updates feature may repeatedly offer the MS04-003 security update in Knowledge Base article 832483 as a critical update for your computer
883614 -
You receive a "Windows Update has encountered an error and cannot display the requested page" error message when you try to install an update
883820 -
You receive an "Internal Server Error" error message or a blank page when you click links on the Windows Update Web site from you Windows XP Service Pack 2-based computer
883821 -
You may receive an error message when you search for available updates on the Windows Update Web site
883822 -
You receive a "The necessary services are disabled or unavailable" error message when you connect to the Microsoft Windows Update Web site
883823 -
You receive a script error message when you connect to the Microsoft Windows Update Web site
883824 -
When you try to install an update to Windows XP Service Pack 2 or to Windows XP Tablet PC Edition 2005, you may receive a "0x8007F0F4" error
883825 -
You receive a "0x80070020 The process cannot access the file because it is being used by another process" error message when you try to download an update from Windows Update
883826 -
The language settings on the Windows Update Web site are not saved
883827 -
You receive the "The following updates failed to install" error message when you use Windows Update Version 5
883828 -
You are redirected to Windows Update version 4 when you try to connect to Windows Update version 5
883829 -
When you click the "Failed" link on the View Installation History page in Windows Update, the Windows Update home page appears
885819 -
You experience problems when you access the Windows Update Version 5 Web site through a server that is running ISA Server
888303 -
Windows Update Services cannot download large Windows update files in Windows Server 2003
892311 -
Automatic Update Client polls the Windows Update Web site instead of the local SUS server for updates
892894 -
How to turn off the Windows Update feature in Windows XP
896226 -
You cannot download updates when you access the Windows Update Web site from a Windows XP-based computer that is behind a firewall or a proxy server
896227 -
Windows Update stops responding if you click Install to download and install updates for Windows XP or Windows 2000
900936 -
You may receive a "0x8024402C" error message when you scan for updates on the Windows Update Web site
901037 -
How to enable and to disable Microsoft Update
910336 -
You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services
910337 -
You may receive an error message that contains the "0x8DDD0018" code or the "0x80246008" code when you try to download updates from the Microsoft Windows Update Web site or from the Microsoft Update Web site
910338 -
Error message when you visit the Windows Update Web site or the Microsoft Update Web site: "0x800A0046"
910339 -
How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update
910340 -
Updates are not downloaded or the "Automatic Updates" icon does not display the status of downloads when you enable the Automatic Updates service
910341 -
Error messages that you may receive when you try to download and install updates from the Windows Update Web site, from the Microsoft Update Web site, or from a WSUS server: "0x800704DD," "0x80240020," or both
910359 -
You receive a "0x800A01AE" error message or a "0x080070570" error message when you try to connect to the Windows Update Web page or to the Microsoft Update Web page in Windows Server 2003 or Windows XP
914224 -
Error that you see in the upper-right corner when you visit the Windows Update Web site on a Windows XP-based computer: "[Error number: 0x8DDD0004]"
914227 -
Error message when you scan for updates on a Windows XP Service Pack 2-based computer: "Error number: 0x8DDD0004"
914810 -
The Automatic Updates service may stop responding
916089 -
FIX: When you run Windows Update to scan for updates that use Windows Installer, including Office updates, CPU utilization may reach 100 percent for prolonged periods
916246 -
You cannot install software update 898461 in Windows XP
916248 -
Error message when you try to download updates from the Microsoft Windows Update Web site or from the Microsoft Update Web site on a Windows XP-based computer: "0x80070003"
916251 -
You receive an error message when you try to download updates from the Windows Update Web site or from the Microsoft Update Web site, or when you try to start the Background Intelligent Transfer Service
916257 -
After you install the update that is described in Knowledge Base article 828026 on a Windows XP-based computer, Windows Update detects and installs the update every time that you visit the Windows Update Web site
916259 -
The Windows Update Web site and the Microsoft Update Web site do not scan for updates when you repair a failed installation of Windows XP Service Pack 2 or of Windows XP Service Pack 1
922374 -
You cannot turn on automatic updates when you try to configure Windows Automatic Updates in Windows XP
921050 -
Error message when you try to update a Windows XP-based computer: "0x80072EE4"
922377 -
Error message when you try to install the .NET Framework 1.1 Service Pack 1 Update from the Windows Update site on a Windows XP-based computer: "Updates were unable to be successfully installed"
923257 -
Error message that you may receive when you install the Windows Malicious Software Removal Tool and the update for Office 2003 Alternative User Input: "The memory could not be written"
931127 -
You receive an error message in the WindowsUpdate.log file when you use a utility that calls the Copy To Cache method in Windows Update or in Microsoft Update
931275 -
Windows Update automatically downloads and installs updates when you connect to the Internet for the first time
931712 -
The "Windows Features" dialog box is empty in Windows Vista, or you receive an error message that includes the following code when you try to use Windows Update: "0x80073712"
POP3 SMTP Mail Servers
POP3 SMTP Mail Servers for popular Internet Service Providers
1&1 incoming mail server: pop.1and1.com
1&1 outgoing mail server: smtp.1and1.com
Adelphia Cable incoming mail server: mail.adelphia.net
Adelphia Cable outgoing mail server: mail.adelphia.net
Ameritech (SBC Yahoo!) incoming mail server: pop.ameritech.yahoo.com
Ameritech (SBC Yahoo!) outgoing mail server: mailhost.det.ameritech.net
AT&T WorldNet incoming mail server: postoffice.worldnet.att.net
AT&T WorldNet outgoing mail server: mailhost.worldnet.att.net
AOL outgoing mail server: smtp.aol.com
Bell Atlantic incoming mail server: pop.bellatlantic.net
Bell Atlantic outgoing mail server: gtei.bellatlantic.net
BellSouth incoming mail server: mail.bellsouth.net
BellSouth outgoing mail server: mail.bellsouth.net
BlueLight incoming mail server: mail.bluelight.net
BlueLight outgoing mail server: smtp.bluelight.net
Cableone incoming mail server: mail.cableone.net
Cableone outgoing mail server: authmail.cableone.net
Charter incoming mail server: pop.charter.net
Charter outgoing mail server: smtp.charter.net
Comcast incoming mail server: mail.comcast.net
Comcast outgoing mail server: smtp.comcast.net
View Comcasthttp://www.ftjcfx.com/s1122o26v0zKMSLMRRQKMLOSUSOS internet services – High Speed Digital Cable Internet …
Compaq.net incoming mail server: pop3.compaq.net
Compaq.net outgoing mail server: smtp.compaq.net
Compuserve incoming mail server: pop.compuserve.com
Compuserve outgoing mail server: smtp.compuserve.com
Concentric incoming mail server: pop3.concentric.net
Concentric outgoing mail server: smtp.concentric.net
Cox Central incoming mail server: pop.central.cox.net
Cox Central outgoing mail server: smtp.central.cox.net
Cox East incoming mail server: pop.east.cox.net
Cox East outgoing mail server: smtp.east.cox.net
Cox West incoming mail server: pop.west.cox.net
Cox West outgoing mail server: smtp.west.cox.net
Cypress Communications outgoing mail server: smtp.cypresscom.net
Dotster incoming mail server: pop.registerapi.com
Dotster outgoing mail server: smtpauth.registerapi.com
View Dotster internet services – Domains, Hosting, SSL …
Earthlink incoming mail server: pop.earthlink.net
Earthlink outgoing mail server: mail.earthlink.net, smtpauth.earthlink.net
GoDaddy incoming mail server: mail.godaddy.com
GoDaddy outgoing mail server: use your ISP's SMTP mail server
View GoDaddy internet services – domains, hosting, SSL …
Google GMail incoming mail server: pop.gmail.com
Google GMail outgoing mail server: smtp.gmail.com
HughesNethttp://www.awltovhc.com/s9118y7B-53PRXQRWWVPRQUSWXSW incoming mail server: mail.hughes.net
HughesNet outgoing mail server: smtp.hughes.net
View HughesNet internet services – Satellite High Speed Internet
Internet America incoming mail server: pop3.airmail.net
Internet America outgoing mail server: mail.airmail.net
IX Web Hosting incoming mail server: pop.ix.netcom.com
IX Web Hosting outgoing mail server: smtp.ix.netcom.com
View IXhttp://www.ftjcfx.com/s5105jy1qwuFHNGHMMLFHGJPJMKL web hosting services
Juno incoming mail server: pop.juno.com
Juno outgoing mail server: smtp.juno.com
View Junohttp://www.lduhtrp.net/2581o26v0zKMSLMRRQKMLOQUTTO internet services – High Speed Internet …
Lycos incoming mail server: pop.mail.lycos.com
Lycos outgoing mail server: smtp.mail.lycos.com or your ISP's SMTP
Mac.com incoming mail server: mail.mac.com
Mac.com outgoing mail server: smtp.mac.com
Mail.com incoming mail server: pop1.mail.com
Mail.com outgoing mail server: use your ISP's SMTP mail server
Mediacom incoming mail server: mail.mchsi.com
Mediacom outgoing mail server: smtp.mindspring.com
MegaPath incoming mail server: mail.megapathdsl.net
MegaPath outgoing mail server: mail.megapathdsl.net
Mindspring incoming mail server: pop.mindspring.com
Mindspring outgoing mail server: smtp.mindspring.com
Mpower Communications incoming mail server: pop.mpowercom.net
Mpower Communications outgoing mail server: smtp.mpowercom.net
MSN incoming mail server: pop3.email.msn.com
MSN outgoing mail server: smtp.email.msn.com
(cannot send pop3 email from other domains)
Netscape incoming mail server: pop3.isp.netscape.com
Netscape outgoing mail server: smtp.isp.netscape.com
NetZero incoming mail server: pop.netzero.net
NetZero outgoing mail server: smtp.netzero.net
View NetZerohttp://www.tqlkg.com/15106snrflj46C56BBA4658DDACA internet services – HiSpeed Internet …
oneHOST incoming mail server: mail.emailworx.net
oneHOST outgoing mail server: smtpsecure.emailworx.net
PacBell incoming mail server: postoffice.pacbell.net
PacBell outgoing mail server: mail.pacbell.net
Pacifier outgoing mail server: smtp.pacifier.com
PeoplePC incoming mail server: pop.peoplepc.com
PeoplePC outgoing mail server: smtpauth.peoplepc.com
Pipeline incoming mail server: pop.pipeline.com
Pipeline outgoing mail server: smtp.pipeline.com
Prodigy incoming mail server: pop.prodigy.net
Prodigy outgoing mail server: smtp.prodigy.net
RLWD Web Services incoming mail server: mail.yourfulldomainname
RLWD Web Services outgoing mail server: smtpout.secureserver.net
View RLWD Web Services internet services – Domain, Hosting, Marketing …
Rediff incoming mail server: pop.rediffmailpro.com
Rediff outgoing mail server: smtp.rediffmailpro.com
SBC Global Ameritech incoming mail server: pop.ameritech.yahoo.com
SBC Global Ameritech outgoing mail server: smtp.ameritech.yahoo.com
SBC Global Flash incoming mail server: pop.flash.yahoo.com
SBC Global Flash outgoing mail server: smtp.flash.yahoo.com
SBC Global NVBell incoming mail server: pop.nvbell.yahoo.com
SBC Global NVBell outgoing mail server: smtp.nvbell.yahoo.com
SBC Global Pacbell incoming mail server: pop.pacbell.yahoo.com
SBC Global Pacbell outgoing mail server: smtp.pacbell.yahoo.com
SBC Global Prodigy incoming mail server: pop.sbcglobal.net
SBC Global Prodigy outgoing mail server: smtpauth.prodigy.net
SBC Global SNet incoming mail server: pop.snet.yahoo.com
SBC Global SNet outgoing mail server: smtp.snet.yahoo.com
SBC Global SWBell incoming mail server: pop.swbell.yahoo.com
SBC Global SWBell outgoing mail server: smtp.swbell.yahoo.com
SBC Global Wans incoming mail server: pop.wans.yahoo.com
SBC Global Wans outgoing mail server: smtp.wans.yahoo.com
SBC Global Yahoo! incoming mail server: pop.sbcglobal.yahoo.com
SBC Global Yahoo! outgoing mail server: smtp.sbcglobal.yahoo.com
Seanet incoming mail server: pop.seanet.com
Seanet outgoing mail server: mx.seanet.com
ServNet outgoing mail server: mx.serv.net
SpeakEasy incoming mail server: mail.speakeasy.net
SpeakEasy outgoing mail server: mail.speakeasy.net
SprintPCS incoming mail server: pop.sprintpcs.com
SprintPCS outgoing mail server: smtp.sprintpcs.com
Sprynet incoming mail server: pop.sprynet.com
Sprynet outgoing mail server: smtp.sprynet.com
Starpower incoming mail server: pop.starpower.net
Starpower outgoing mail server: smtp.starpower.net
The River outgoing mail server: mail.theriver.com
Time Warner – Road Runner
Server names change regionally.
View Time Warner internet services – Digital Cable, High Speed Internet
For example, in South Carolina, use
incoming mail server: pop-server.carolina.rr.com
outgoing mail server: smtp-server.carolina.rr.com
For example, in Southern California, use
incoming mail server: pop-server.socal.rr.com
outgoing mail server: smtp-server.socal.rr.com
View more Time Warner – Road Runner pop3 and smtp mail servers
Toucan incoming mail server: pop3.toucansurf.com
Toucan outgoing mail server: smtp.toucansurf.com
USA.net incoming mail server: pop.netaddress.com
USA.net outgoing mail server: smtp.postoffice.net
Verizon incoming mail server: incoming.verizon.net
Verizon outgoing mail server: outgoing.verizon.net
View Verizonhttp://www.tqlkg.com/nf101drvjpn8AG9AFFE8A9DFB9HD internet services – Broadband DSL, FiOS (Fiber Optic Service)…
View more Verizon pop3 and smtp mail server information
VisiNet incoming mail server: pop.visinet.net
VisiNet outgoing mail server: smtp.visinet.net
WildBlue incoming mail server: mail.wildblue.net
WildBlue outgoing mail server: mail.wildblue.net
WHRO.net incoming mail server: mail.whro.net
WHRO.net outgoing mail server: mail.whro.net
Yahoo incoming mail server: pop.mail.yahoo.com
Yahoo outgoing mail server: smtp.mail.yahoo.com
1&1 incoming mail server: pop.1and1.com
1&1 outgoing mail server: smtp.1and1.com
Adelphia Cable incoming mail server: mail.adelphia.net
Adelphia Cable outgoing mail server: mail.adelphia.net
Ameritech (SBC Yahoo!) incoming mail server: pop.ameritech.yahoo.com
Ameritech (SBC Yahoo!) outgoing mail server: mailhost.det.ameritech.net
AT&T WorldNet incoming mail server: postoffice.worldnet.att.net
AT&T WorldNet outgoing mail server: mailhost.worldnet.att.net
AOL outgoing mail server: smtp.aol.com
Bell Atlantic incoming mail server: pop.bellatlantic.net
Bell Atlantic outgoing mail server: gtei.bellatlantic.net
BellSouth incoming mail server: mail.bellsouth.net
BellSouth outgoing mail server: mail.bellsouth.net
BlueLight incoming mail server: mail.bluelight.net
BlueLight outgoing mail server: smtp.bluelight.net
Cableone incoming mail server: mail.cableone.net
Cableone outgoing mail server: authmail.cableone.net
Charter incoming mail server: pop.charter.net
Charter outgoing mail server: smtp.charter.net
Comcast incoming mail server: mail.comcast.net
Comcast outgoing mail server: smtp.comcast.net
View Comcasthttp://www.ftjcfx.com/s1122o26v0zKMSLMRRQKMLOSUSOS internet services – High Speed Digital Cable Internet …
Compaq.net incoming mail server: pop3.compaq.net
Compaq.net outgoing mail server: smtp.compaq.net
Compuserve incoming mail server: pop.compuserve.com
Compuserve outgoing mail server: smtp.compuserve.com
Concentric incoming mail server: pop3.concentric.net
Concentric outgoing mail server: smtp.concentric.net
Cox Central incoming mail server: pop.central.cox.net
Cox Central outgoing mail server: smtp.central.cox.net
Cox East incoming mail server: pop.east.cox.net
Cox East outgoing mail server: smtp.east.cox.net
Cox West incoming mail server: pop.west.cox.net
Cox West outgoing mail server: smtp.west.cox.net
Cypress Communications outgoing mail server: smtp.cypresscom.net
Dotster incoming mail server: pop.registerapi.com
Dotster outgoing mail server: smtpauth.registerapi.com
View Dotster internet services – Domains, Hosting, SSL …
Earthlink incoming mail server: pop.earthlink.net
Earthlink outgoing mail server: mail.earthlink.net, smtpauth.earthlink.net
GoDaddy incoming mail server: mail.godaddy.com
GoDaddy outgoing mail server: use your ISP's SMTP mail server
View GoDaddy internet services – domains, hosting, SSL …
Google GMail incoming mail server: pop.gmail.com
Google GMail outgoing mail server: smtp.gmail.com
HughesNethttp://www.awltovhc.com/s9118y7B-53PRXQRWWVPRQUSWXSW incoming mail server: mail.hughes.net
HughesNet outgoing mail server: smtp.hughes.net
View HughesNet internet services – Satellite High Speed Internet
Internet America incoming mail server: pop3.airmail.net
Internet America outgoing mail server: mail.airmail.net
IX Web Hosting incoming mail server: pop.ix.netcom.com
IX Web Hosting outgoing mail server: smtp.ix.netcom.com
View IXhttp://www.ftjcfx.com/s5105jy1qwuFHNGHMMLFHGJPJMKL web hosting services
Juno incoming mail server: pop.juno.com
Juno outgoing mail server: smtp.juno.com
View Junohttp://www.lduhtrp.net/2581o26v0zKMSLMRRQKMLOQUTTO internet services – High Speed Internet …
Lycos incoming mail server: pop.mail.lycos.com
Lycos outgoing mail server: smtp.mail.lycos.com or your ISP's SMTP
Mac.com incoming mail server: mail.mac.com
Mac.com outgoing mail server: smtp.mac.com
Mail.com incoming mail server: pop1.mail.com
Mail.com outgoing mail server: use your ISP's SMTP mail server
Mediacom incoming mail server: mail.mchsi.com
Mediacom outgoing mail server: smtp.mindspring.com
MegaPath incoming mail server: mail.megapathdsl.net
MegaPath outgoing mail server: mail.megapathdsl.net
Mindspring incoming mail server: pop.mindspring.com
Mindspring outgoing mail server: smtp.mindspring.com
Mpower Communications incoming mail server: pop.mpowercom.net
Mpower Communications outgoing mail server: smtp.mpowercom.net
MSN incoming mail server: pop3.email.msn.com
MSN outgoing mail server: smtp.email.msn.com
(cannot send pop3 email from other domains)
Netscape incoming mail server: pop3.isp.netscape.com
Netscape outgoing mail server: smtp.isp.netscape.com
NetZero incoming mail server: pop.netzero.net
NetZero outgoing mail server: smtp.netzero.net
View NetZerohttp://www.tqlkg.com/15106snrflj46C56BBA4658DDACA internet services – HiSpeed Internet …
oneHOST incoming mail server: mail.emailworx.net
oneHOST outgoing mail server: smtpsecure.emailworx.net
PacBell incoming mail server: postoffice.pacbell.net
PacBell outgoing mail server: mail.pacbell.net
Pacifier outgoing mail server: smtp.pacifier.com
PeoplePC incoming mail server: pop.peoplepc.com
PeoplePC outgoing mail server: smtpauth.peoplepc.com
Pipeline incoming mail server: pop.pipeline.com
Pipeline outgoing mail server: smtp.pipeline.com
Prodigy incoming mail server: pop.prodigy.net
Prodigy outgoing mail server: smtp.prodigy.net
RLWD Web Services incoming mail server: mail.yourfulldomainname
RLWD Web Services outgoing mail server: smtpout.secureserver.net
View RLWD Web Services internet services – Domain, Hosting, Marketing …
Rediff incoming mail server: pop.rediffmailpro.com
Rediff outgoing mail server: smtp.rediffmailpro.com
SBC Global Ameritech incoming mail server: pop.ameritech.yahoo.com
SBC Global Ameritech outgoing mail server: smtp.ameritech.yahoo.com
SBC Global Flash incoming mail server: pop.flash.yahoo.com
SBC Global Flash outgoing mail server: smtp.flash.yahoo.com
SBC Global NVBell incoming mail server: pop.nvbell.yahoo.com
SBC Global NVBell outgoing mail server: smtp.nvbell.yahoo.com
SBC Global Pacbell incoming mail server: pop.pacbell.yahoo.com
SBC Global Pacbell outgoing mail server: smtp.pacbell.yahoo.com
SBC Global Prodigy incoming mail server: pop.sbcglobal.net
SBC Global Prodigy outgoing mail server: smtpauth.prodigy.net
SBC Global SNet incoming mail server: pop.snet.yahoo.com
SBC Global SNet outgoing mail server: smtp.snet.yahoo.com
SBC Global SWBell incoming mail server: pop.swbell.yahoo.com
SBC Global SWBell outgoing mail server: smtp.swbell.yahoo.com
SBC Global Wans incoming mail server: pop.wans.yahoo.com
SBC Global Wans outgoing mail server: smtp.wans.yahoo.com
SBC Global Yahoo! incoming mail server: pop.sbcglobal.yahoo.com
SBC Global Yahoo! outgoing mail server: smtp.sbcglobal.yahoo.com
Seanet incoming mail server: pop.seanet.com
Seanet outgoing mail server: mx.seanet.com
ServNet outgoing mail server: mx.serv.net
SpeakEasy incoming mail server: mail.speakeasy.net
SpeakEasy outgoing mail server: mail.speakeasy.net
SprintPCS incoming mail server: pop.sprintpcs.com
SprintPCS outgoing mail server: smtp.sprintpcs.com
Sprynet incoming mail server: pop.sprynet.com
Sprynet outgoing mail server: smtp.sprynet.com
Starpower incoming mail server: pop.starpower.net
Starpower outgoing mail server: smtp.starpower.net
The River outgoing mail server: mail.theriver.com
Time Warner – Road Runner
Server names change regionally.
View Time Warner internet services – Digital Cable, High Speed Internet
For example, in South Carolina, use
incoming mail server: pop-server.carolina.rr.com
outgoing mail server: smtp-server.carolina.rr.com
For example, in Southern California, use
incoming mail server: pop-server.socal.rr.com
outgoing mail server: smtp-server.socal.rr.com
View more Time Warner – Road Runner pop3 and smtp mail servers
Toucan incoming mail server: pop3.toucansurf.com
Toucan outgoing mail server: smtp.toucansurf.com
USA.net incoming mail server: pop.netaddress.com
USA.net outgoing mail server: smtp.postoffice.net
Verizon incoming mail server: incoming.verizon.net
Verizon outgoing mail server: outgoing.verizon.net
View Verizonhttp://www.tqlkg.com/nf101drvjpn8AG9AFFE8A9DFB9HD internet services – Broadband DSL, FiOS (Fiber Optic Service)…
View more Verizon pop3 and smtp mail server information
VisiNet incoming mail server: pop.visinet.net
VisiNet outgoing mail server: smtp.visinet.net
WildBlue incoming mail server: mail.wildblue.net
WildBlue outgoing mail server: mail.wildblue.net
WHRO.net incoming mail server: mail.whro.net
WHRO.net outgoing mail server: mail.whro.net
Yahoo incoming mail server: pop.mail.yahoo.com
Yahoo outgoing mail server: smtp.mail.yahoo.com
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