Cause: It can be a configuration problem related to files types in the Windows Explorer
Symptoms:
Solution: SUMMARY
This article describe about a scenario where hyperlinks in the e-mail messages do not work in Outlook or Outlook Express
To solve this error, try these steps:
Click Start and Click on Control Panel.
Open Add or Remove Programs.
Now select the Set Program Access and Defaults in the left-hand side of the window.
Next, select Custom and then select Internet Explorer as the default web browser.
Click OK.
If this does not fix the problem, continue with:
Open up the Windows Explorer.
In the Tools menu, select Folder Options…
In the Folder Options dialog box, select the File Types tab.
In the Registered file types list, look up the Extension 'URL'.
In the Details for 'URL' extension group, make sure that 'Opens with:' is followed by your default browser, e.g. 'Internet Explorer'. If not, click the Change button and select the internet application in the Open With dialog box.
If this does not fix the problem, continue with:
Click the Advanced button.
In the Edit File Type dialog box that appears, select the open entry under Actions:
Next, check if your settings match the ones in the screenshot below. If not, change them accordingly.
Click OK twice and then click Close.
Note: If still issue is not resolved then once again follow the steps from step number 6 to 13 and do the following:
kindly match the settings as per the screenshot given below.
Click OK twice and then click Close.
Wednesday, March 31, 2010
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